Karla Valencia Flores
Green,WI
Summary
Hardworking and reliable, focused on going above and beyond to support the team and serve customers.
Overview
10
10
years of professional experience
Work History
Receptionist/Medical Interpreter
New Community Clinic
07.2021 - Current
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Answered phone promptly and directed incoming calls to correct offices.
- Follow up with waiting list for patients for Behavior health.
- Open schedule for providers.
- Confirmed appointments, communicated with patients, and medical records.
Receptionist
Samara Eco Adventures
05.2015 - 10.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance with information about tours and transportation around the country.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Organized, maintained and updated information in computer databases.
Assistant Manager
Hotel Hacienda Del Mar
03.2014 - 04.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Created employee schedules to align coverage with forecasted demands.
- Developed strategy to increase sales and drive profits.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Certification - Nursing Assistance
NWTC
Green Bay, WI08.2023
Bachelor of Architecture - Architecture
ULATINA
Costa Rica12.2006
High School Diploma -
Colegio Tecnico Agropecuario De Nicoya
Cost Rica12.1999
Skills
- Complex Problem-Solving
- Takes directions well for self and others
- Positive learning process-quick learner
- Bilingual Spanish/English
Timeline
Receptionist/Medical Interpreter
New Community Clinic
07.2021 - Current
Receptionist
Samara Eco Adventures
05.2015 - 10.2018
Assistant Manager
Hotel Hacienda Del Mar
03.2014 - 04.2015
Certification - Nursing Assistance
NWTC
Bachelor of Architecture - Architecture
ULATINA
High School Diploma -
Colegio Tecnico Agropecuario De Nicoya
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