Karla Valenzuela
228 Cordova st,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Ice Cream Scooper
The Baked Bear San Francisco
04.2021 - Current
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Operated cash registers and processed payments accurately.
- Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
- Enhanced customer experience by providing prompt and friendly service while scooping ice cream.
Server
Flores Restaurant San Francisco
07.2022 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with TOAST system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Education
Child Development & Family Studies AS
City College of San Francisco
San Francisco, CA05.2025
High School Diploma -
Balboa High School
San Francisco, CA07.2018
Skills
- Quick Learner
- Energy and enthusiasm
- Hand-Eye Coordination
- Cleaning and organization
- Patience and Empathy
- Relationship Building
- Teamwork
- Active listener
- Arts, crafts, and games
- Early Childhood Education
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Flores Restaurant San Francisco
07.2022 - 07.2023
Ice Cream Scooper
The Baked Bear San Francisco
04.2021 - Current
Child Development & Family Studies AS
City College of San Francisco
High School Diploma -
Balboa High School
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