Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
CAPABILITIES
Microsoft/Google Suite
Organizational skills
Dedicated Team Member
Complex Calendar Management
Administrative Support
Technical Support
Vendor Management
Expense Reporting (Concur, SAP, Expensify)
Office Operations
Decision Making
Travel Administration
Executive Support
Employee Engagement
Adaptable
Effective Communication
Education
Bachelor of Arts - Criminology
John Jay College of Criminal Justice of The City University of New York
05.2012
Associate of Applied Science - Travel And Tourism
Fiorello H. LaGuardia Community College
03.1992
Timeline
Executive Assistant, Chief Operating Officer and Office Manager
InvestCloud
03.2021 - 08.2023
Office Manager
AGIO
08.2016 - 08.2020
Office/Facilities Manager
UBS Securities
08.2006 - 12.2015
Administrative Assistant
UBS Securities
09.2000 - 04.2006
Senior Secretary
Cushman & Wakefield
09.1992 - 08.2000
Bachelor of Arts - Criminology
John Jay College of Criminal Justice of The City University of New York
Associate of Applied Science - Travel And Tourism
Fiorello H. LaGuardia Community College
Work History
Executive Assistant, Chief Operating Officer and Office Manager
InvestCloud
New York, NY
03.2021 - 08.2023
Provided administrative support to the COO, including calendar management, scheduling meetings, and organizing travel arrangements
Revised and maintained master calendar to coordinate meetings across multiple time zones
Facilitated communication between internal teams working on projects assigned by the COO
Managed requests for internal and external matters while ensuring key issues and concerns are effectively addressed
Rescheduled meetings upon request, proactively communicated changes; anticipated and responded to scheduling conflicts
Scheduled bi-weekly/monthly meetings with direct reports and other high profile executives
Facilitated reminders for upcoming meetings and events
Collaborated with other departments on tasks related to the COO's office operations such as budgeting, staffing needs
Processed expense reports submitted by the COO in accordance with company policy and procedures
Obtained signatures for financial documents and internal and external invoices
Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events
Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions
Coordinated multiple schedules using online calendaring system
Oversaw efficient daily office operations for 65 colleagues by handling supplies, pantry items, administrative functions, office policies, office events, cleanliness and safety
Acted as concierge for key visitors for office logistics, travel guidance and other accommodations
Managed all vendor relationships and liaised with building management regarding facilities issues
Managed incoming and outgoing shipments
Worked closely with IT Team on issues
Procured P.O.'s; reviewed monthly budget; reconciled invoices and expenses
Worked directly with HR regarding onboarding/terminations
Administered logistics for Onsite events and Executive level meetings
Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts
Being proactive and anticipating future needs.
Office Manager
AGIO
New York, NY
08.2016 - 08.2020
Managed office inventory and placed new supply orders
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel
Partnered with property manager on any office suite requests
Planned logistics for company events/health wellness
Provided coverage to other office managers for out-of-office functions