Karla Van Loon
Lakeland
Summary
Dynamic and engaging professional with a proven track record in client service and effective communication, demonstrated through roles at Florida Southern College and the Polk Museum of Art. Excelled in creating memorable experiences, enhancing customer satisfaction, and fostering educational engagement. Skilled in guided museum tours and classroom presentations, adept at conflict resolution and promoting positive environments.
Overview
4
4
years of professional experience
Work History
Southern Ambassador (Campus Tour Guide)
Florida Southern College
Lakeland
01.2023 - Current
- Communicated professionally with customers, answering questions, and addressing concerns to boost satisfaction.
- Established positive relationships with tour members through fun, engaging conversation.
- Managed tour groups by keeping on schedule, and quickly handling issues to promote positive experiences.
Museum Education Intern
Polk Museum Of Art
Lakeland
06.2024 - 07.2025
- Worked with kids from ages 8-10 in the local museum summer camp.
- Aided museum staff in planning art lessons for their summer camp program.
- Guided groups of kids through multiple activities throughout the day.
- Taught different art pieces and painters with games and activities.
Music Summer Camp Counselor
Florida Southern College
Lakeland
06.2024 - 07.2024
- Worked with kids aged 12 to 14.
- Taught multiple music classes with a focus on string instruments implementing games to increase bonding between campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
Babysitter
Multiple
Malaga
06.2021 - 08.2022
- Babysat occasionally for multiple families in my neighborhood, gaining experience with kids aged 6-10.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
Education
Bachelor of Arts - Music Performance
Florida Southern College
Lakeland, FL05.2026
Skills
- Client Service
- Effective Communication
- Campus Tours
- Classroom Presentations
- Child supervision
- Conflict resolution
Languages
Spanish
Native/ Bilingual
Timeline
Museum Education Intern
Polk Museum Of Art
06.2024 - 07.2025
Music Summer Camp Counselor
Florida Southern College
06.2024 - 07.2024
Southern Ambassador (Campus Tour Guide)
Florida Southern College
01.2023 - Current
Babysitter
Multiple
06.2021 - 08.2022
Bachelor of Arts - Music Performance
Florida Southern College
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