Karla V. Delgado
Daly City
Summary
Detail-oriented and highly organized professional with 10 years of supervisory experience and a strong foundation in financial administration, records management, and logistics coordination. Proven ability to manage complex schedules, perform meticulous data entry, and handle confidential information with discretion. Highly proficient in Spanish (Fluent), eager to leverage exceptional communication and organizational skills to support efficient office operations.
Overview
25
25
years of professional experience
Work History
Mathematics Teacher
SFUSD
08.2023
- Managed comprehensive student records, grades, and confidential progress reports for over 150 students, ensuring 100% adherence to district policies and timelines.
- Coordinated and led frequent Common Planning Time meetings with colleagues to align curriculum strategies and streamline administrative processes.
- Facilitated ongoing communication with parents, colleagues, and administration in both English and Spanish regarding student performance and logistics.
- Designed and organized all lesson plans and instructional materials, demonstrating strong project management skills for large-scale content delivery.
Bilingual Paraeducator
SFUSD
01.2017 - 06.2023
- Provided real-time interpretation and translation services (English to Spanish) for students, parents, and teachers during instructional time and administrative meetings.
- Delivered targeted tutoring in advanced mathematics (Algebra I, II, Geometry), assisting students with comprehension and procedural understanding.
Supervisor
Allied Universal
09.2013 - 12.2016
- Directed a team of personnel, overseeing daily operations, managing work allocation, and setting priorities to ensure all deadlines were consistently met.
- Owned the month-end close coordination process, strictly adhering to established financial procedures to guarantee timely and accurate reporting.
- Executed comprehensive payroll verifications and meticulously tracked vacation and sick leave for all branch personnel within the assigned area.
- Administered detailed financial tasks, ensuring accurate job costing and assisting branch managers with comprehensive labor reporting and tracking.
Financial Analyst Internship
Citibank
09.2012 - 12.2012
- Conducted a comprehensive procedural analysis of merged bank operations to identify redundant staffing and inefficient workflows following the company acquisition.
- Monitored and measured employee productivity and process time, which revealed significant overlap where multiple personnel were performing the same tasks.
- Calculated opportunity costs and quantified the financial burden of excess staffing, illustrating the direct cost to the bank of procedural duplication.
- Created a detailed report on the inefficient use of resources across multiple departments and presented data-driven solutions to management for operational reorganization and cost reduction.
Customer Service
Banco Promerica S.A
11.2002 - 06.2005
- Responded to and resolved complex client financial inquiries and concerns, escalating issues efficiently when necessary.
- Served as a procedural subject matter expert, assisting coworkers across different branch offices with escalated customer inquiries and transaction issues.
- Monitored and audited checking account and credit card disputes, strictly following bank procedures for resolution and documentation.
- Advised clients on financial services and verified client transactions between national and offshore banks, demonstrating high attention to detail in data processing.
Teller Supervisor
Banco Interfin S.A. (now Scotiabank)
09.1998 - 05.2002
- Supervised and led bank tellers, managing their daily operations and workflow to maintain high service efficiency and security standards.
- Coordinated high-volume financial data exchange and transactions between the bank and the National Customs agency, acting as the key procedural liaison.
- Performed meticulous daily balancing of cash drawers and bill payments, cross-verifying all data with the accounting department.
- Responsible for submitting critical, regulatory financial data to Costa Rica’s Central Bank according to required guidelines.
Education
Credential Program - Spanish Single Subject,
San Francisco State University
San Francisco, CA05-2023
Licentiate’s Degree - Business Administration, Specialized in Finance
Universidad Latina de Costa Rica
Costa Rica03.2013
Bachelor’s Degree - Business Administration, Specialized in Finance
Universidad Interamericana de Costa Rica
Costa Rica08.2012
Associate’s Degree - Banking Administration
Universidad de Costa Rica
Costa Rica05.2002
Skills
- Technical & Administrative Proficiency
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Data Entry & Records Management (High Volume, Meticulous Accuracy)
- Processing & Expense Tracking for Payroll
- Financial Reporting & Auditing (Procedural Compliance)
- Calendar Management & Logistics Coordination
- Office Procedures & Workflow Implementation
- Export to Sheets
- Core Competencies & Languages
- Fluent in Spanish (Reading, Writing, Speaking)
- Supervisory & Team Leadership (10 Years Experience)
- Advanced Professional Communication
- Initiative & Problem-Solving
- High Attention to Detail
- Portuguese (Reading/Speaking proficiency)
Timeline
Mathematics Teacher
SFUSD
08.2023
Bilingual Paraeducator
SFUSD
01.2017 - 06.2023
Supervisor
Allied Universal
09.2013 - 12.2016
Financial Analyst Internship
Citibank
09.2012 - 12.2012
Customer Service
Banco Promerica S.A
11.2002 - 06.2005
Teller Supervisor
Banco Interfin S.A. (now Scotiabank)
09.1998 - 05.2002
Licentiate’s Degree - Business Administration, Specialized in Finance
Universidad Latina de Costa Rica
Bachelor’s Degree - Business Administration, Specialized in Finance
Universidad Interamericana de Costa Rica
Associate’s Degree - Banking Administration
Universidad de Costa Rica
Credential Program - Spanish Single Subject,
San Francisco State University