Karla Velasquez
San Jose,California
Summary
Compassionate professional with a desire to work with young people by offering guidance about activities, tasks and assignments. As well as committed to being a highly performing member of a cooperative and talented team. Ready to tackle new challenges in a child-focused environment.
Overview
7
7
years of professional experience
Work History
Dispatcher
Joseph J. Albanese
San Jose, CA
04.2022 - Current
- Managed high volume of phone calls while maintaining data entry accuracy.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Prepared daily work and run schedules.
- Monitored personnel and equipment locations and usage to coordinate service and schedules.
- Facilitated communication of work orders and information among various teams including work crews, supervisors, and field personnel.
After-School Program Assistant Director
YMCA Child Development Center
San Jose, CA
01.2021 - 04.2022
- Provided guidance and mentorship to younger members of the team.
- Responded promptly to inquiries from parents and guardians regarding the program's services.
- Supervised students while they completed their homework assignments.
- Facilitated communication between students, staff, and parents and guardians as necessary.
- Helped maintain accurate records of attendance, grades, and other data related to program participants.
- Provided academic assistance when needed.
- Collaborated with teachers and school administrators to ensure program objectives were met.
- Organized and facilitated recreational activities for students.
- Designed and implemented engaging after-school curriculum promoting academic, social, and emotional development.
- Implemented behavior management techniques to maintain a positive and productive program environment.
- Enrolled new members in program, gathering personal information and administering new member survey questions.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Prepared staff work schedules and assigned team members to specific duties.
Secretary
Angelica's Custom Tailor
Campbell, CA
05.2017 - 02.2020
- Assisted with special projects or tasks related to departmental functions upon request.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Education
Some College (No Degree) -
De Anza College
Cupertino, CASkills
- Schedule Management
- Database Management
- Service Coordination
- Activity Planning
- Curriculum Planning
- Child development knowledge
- Event Planning
- Team Collaboration
- Strong verbal communication
- Bilingual
Languages
Spanish
Full Professional
Timeline
Dispatcher
Joseph J. Albanese
04.2022 - Current
After-School Program Assistant Director
YMCA Child Development Center
01.2021 - 04.2022
Secretary
Angelica's Custom Tailor
05.2017 - 02.2020
Some College (No Degree) -
De Anza College
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