Karla Williams Ortiz
Philadelphia,PA
Summary
Seeking a position that will provide me with the opportunity to utilize my communication, leadership and teamwork skills.
Overview
6
6
years of professional experience
Work History
Undesignated Seaman
US Navy
Everett, WA
10.2023 - 12.2025
- Operated a variety of machinery and tools safely and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Maintained updated knowledge through continuing education and advanced training.
Amazon Delivery Driver
Rancocas Logistics
Philadelphia, USA
09.2020 - 01.2021
- Transported and safely delivered items to prevent damage or loss.
- Reported mechanical problems encountered with vehicles to dispatch.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Barista
Dunkin' Donuts
Philadelphia, USA
07.2020 - 09.2020
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed cash register and processed transactions with accuracy and integrity.
- Described menu items to customers and suggested products based on stated preferences.
- Utilized POS system to receive and process customer payments.
- Adhered to health department regulations concerning sanitation standards.
Barista
Starbucks
State College, USA
01.2020 - 03.2020
- Monitored inventory levels of supplies and restocked when necessary.
- Utilized POS system to receive and process customer payments.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Created complex, hand-crafted beverages based upon customer preferences.
Housekeeping
Neumann University
Aston, USA
09.2019 - 01.2020
- Maintain a clean and orderly environment.
- Cleans assigned areas to client standards.
- Dispose of trash, and transport it to designated areas.
- Properly clean and maintain housekeeping equipment.
Education
High School - Academy of The Sciences
Abraham Lincoln High School
Philadelphia, PA06-2017
Skills
- Bilingual
- Microsoft Word
- Interpersonal communication
- Supervision and leadership
- Customer service
- Flexible and adaptable
- Time management
- Calm under pressure
- Dependable and responsible
- Computer skills
- Teamwork and collaboration
References
- Chief Joseph Shelton, Immediate Supervisor, US Navy, (615) 602-4177
- Felix Ortiz Mota, Assistant Manager, Neumann University Housekeeping (615) 602-6788
Timeline
Undesignated Seaman
US Navy
10.2023 - 12.2025
Amazon Delivery Driver
Rancocas Logistics
09.2020 - 01.2021
Barista
Dunkin' Donuts
07.2020 - 09.2020
Barista
Starbucks
01.2020 - 03.2020
Housekeeping
Neumann University
09.2019 - 01.2020
High School - Academy of The Sciences
Abraham Lincoln High School
Similar Profiles
Jonathan SalinasJonathan Salinas
Aviation Support Equipment Technician at US NavyAviation Support Equipment Technician at US Navy
Zhaoyan HuangZhaoyan Huang
Operations Trainer at US NavyOperations Trainer at US Navy
Jacob NormanJacob Norman
Air Traffic Controller at US NavyAir Traffic Controller at US Navy
Raymond PobleteRaymond Poblete
Aviation Machinist's Mate at US NavyAviation Machinist's Mate at US Navy
Quincy MooreQuincy Moore
Sales Associate, Personal Shopper at NordstromSales Associate, Personal Shopper at Nordstrom