Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Karla Zapata

Nashville,TN

Summary

Hardworking Early Childhood Education student with focus on quality and teamwork. Passionate about public service and community involvement, highlighted through volunteer work. Works well with colleagues, students and community to create diverse, inclusive office and campus.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Occasional Babysitter

N/A
Nashville, TN
06.2018 - Current
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Monitored playtime to prevent overuse of technology, television, or other influences.
  • Read books to promote language development.
  • Checked homework and assisted with schoolwork and studying.
  • Responsibly watched children while parents were out.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Supervised and cared for children ages 1 to 10.
  • Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
  • Enforced rules to teach good manners and maintain safe environment.
  • Organized various activities, games, crafts and outings to keep children entertained.

Registered Behavior Technician

Know Boundaries
Brentwood, TN
02.2023 - 01.2024
  • Assisted with building life and social skills useful for everyday activities and interactions.
  • Planned and implemented individualized interventions as part of behavior treatment plans.
  • Applied proven strategies to positively affect client behaviors.
  • Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
  • Cultivated relationships with fellow staff members to enhance team collaboration.
  • Documented patients' activities and behaviors into EHR system for recordkeeping.
  • Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
  • Assisted patients improve social relationships and engagement.
  • Aided patients in performing activities of daily living.
  • Developed basic strategies to promote patient safety, wellness and independence.
  • Influenced patients' behavior with interaction, counseling or instruction.

Ice Cream Server + Cake Decorator

Baskin Robbins Ice Cream
Antioch, TN
06.2019 - 11.2022
  • Decorated cakes for special occasions, showers, birthdays and christenings.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Used pastry bags and tips to pipe messages and decorative roses onto cakes.
  • Cleaned display cases, utensils and working spaces to keep sanitary work environment.
  • Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
  • Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
  • Stocked shelves and ordered inventory when product stock became low.
  • Handled cash, credit card and check transactions.
  • Assembled, prepared, decorated and frosted average of 8 cakes per shift.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Reviewed expiration dates on items and removed expired products from stock to maintain quality.
  • Prepared orders for customers by scooping ice cream into dishes or cones.
  • Operated cash register to collect payments from customers.
  • Trained new employees on proper food handling techniques and customer service standards.
  • Restocked supplies of napkins, straws, spoons and other items as needed.
  • Ensured that all health regulations were followed during food preparation and storage processes.
  • Followed proper sanitation guidelines when handling food products.
  • Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
  • Cleaned tables, chairs and dining areas after customer use.
  • Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.

Education

Some College (No Degree) - Early Childhood Education

Lipscomb University
Nashville, TN

Skills

  • Communication
  • Goal Attainment
  • Active Listening
  • Early Childhood Education
  • Bilingual in English and Spanish
  • Quick to Learn
  • Task Attentive
  • Prepared
  • Can Work Under Pressure
  • Professional
  • Prioritizing
  • Customer Service

Languages

Spanish
Native/ Bilingual

Certification

  • Registered Behavior Technician (RBT)

Timeline

Registered Behavior Technician

Know Boundaries
02.2023 - 01.2024

Ice Cream Server + Cake Decorator

Baskin Robbins Ice Cream
06.2019 - 11.2022

Occasional Babysitter

N/A
06.2018 - Current

Some College (No Degree) - Early Childhood Education

Lipscomb University

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Karla Zapata