Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karla Zuniga

Port Chester,NY

Summary

Committed Waitress with experience serving hot, delicious food while maintaining friendly atmosphere. Supported multiple FOH duties for optimal service to every guest. Ran food, seated customers and discussed menu options. Kept dining area clean with proactive attention to departing guests, empty plates and spills. Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations. Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work.

Overview

7
7
years of professional experience

Work History

Food Runner

Appetit Bistro
Port Chester, NY
03.2023 - 02.2024
  • Assisted servers in setting up tables for guests.
  • Organized food orders and ensured accuracy of items served to customers.
  • Greeted and welcomed customers as they arrived at the restaurant.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Informed servers of any special dietary needs or allergies communicated by customers.
  • Ensured that all orders were correct before leaving the kitchen area.
  • Replenished water glasses, bread baskets, condiments and other necessities during meal service.
  • Provided assistance with clearing plates from tables after meals were completed.
  • Communicated with chefs regarding potential menu changes or specials for the day.
  • Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
  • Responded promptly to customer inquiries and requests for additional items or services.
  • Maintained supplies such as napkins, silverware, glassware and plates throughout shift.

Food Runner

Colony Grill
Port Chester , NY
01.2023 - 12.2023
  • Assisted servers in setting up tables for guests.
  • Organized food orders and ensured accuracy of items served to customers.
  • Greeted and welcomed customers as they arrived at the restaurant.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Informed servers of any special dietary needs or allergies communicated by customers.
  • Ensured that all orders were correct before leaving the kitchen area.
  • Replenished water glasses, bread baskets, condiments and other necessities during meal service.
  • Provided assistance with clearing plates from tables after meals were completed.
  • Communicated with chefs regarding potential menu changes or specials for the day.
  • Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
  • Responded promptly to customer inquiries and requests for additional items or services.
  • Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
  • Helped maintain organization of walk-in coolers and freezers according to health department regulations.
  • Restocked bar items such as beer taps, wine bottles, liquor bottles and garnishes.
  • Followed proper cash handling procedures when accepting payments from customers.
  • Resolved customer complaints quickly and efficiently while adhering to company policies.
  • Collaborated with management team on ways to improve service levels within the restaurant.

Cashier

La Canasta Grande
New Rochelle, NY
02.2019 - 01.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Waitress

Taqueria La Picardia
Port Chester, NY
01.2017 - 02.2019
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Bussed tables as needed during peak hours.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.

Education

High School Diploma -

Liceo Naval Jambeli
Ecuador
01-2016

Skills

  • Supply Restocking
  • Order Verification
  • Beverage Preparation
  • Foodservice
  • Customer Service

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Food Runner

Appetit Bistro
03.2023 - 02.2024

Food Runner

Colony Grill
01.2023 - 12.2023

Cashier

La Canasta Grande
02.2019 - 01.2021

Waitress

Taqueria La Picardia
01.2017 - 02.2019

High School Diploma -

Liceo Naval Jambeli

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Karla Zuniga