Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karla D. Hernandez Garcia

Cleburne,TX

Summary

Hardworking Pct/secretary bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs. Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Patient Care Technician, Secretary

Texas Health Huguley Hospital
Burleson, TX
08.2022 - Current
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Provided direct patient care and assistance to healthcare team members.
  • Assisted with patient admissions, discharges and transfers.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Helped create a safe environment by following infection control policies.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Assisted with patient transfers from bed to wheelchair or strher as needed.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Reported any observed changes in behavior or physical condition to the nursing staff immediately.
  • Responded to bell or light signal calls to assist patients with needs.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Provided emotional support for patients and families during difficult times.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Restocked unit frequently with necessary medical supplies.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Ensured that all medical equipment was properly maintained and sterilized.
  • Instructed new employees on proper techniques of performing daily tasks.
  • Organized supplies in order to maintain adequate stock levels throughout shift.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Kept instruments and equipment clean and sanitized.
  • Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
  • Prepared patient chart for admission and compiled appropriate paperwork.
  • Collaborated with interdisciplinary teams to provide comprehensive care services.
  • Educated patients on basic health-related topics such as nutrition, hygiene habits.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
  • Participated in quality improvement activities within the department.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Shaved and draped patients to prepare for surgery, treatment or examination.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Maintained organized filing system of paper and electronic documents.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Provided administrative support to the Office Manager and other staff members.
  • Proofread documents before submission; corrected any errors found in grammar or punctuation.
  • Greeted visitors and directed to appropriate location or person.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Managed calendar reminders for upcoming deadlines or events associated with the office.
  • Scheduled meetings and sent invitations specifying time and location.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Updated contact lists on a regular basis; created new contacts as needed.
  • Sent and distributed mail and parcels.
  • Sorted mail and distributed it to appropriate personnel or departments within the organization.
  • Assisted with special projects or tasks related to departmental functions upon request.
  • Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
  • Created and updated spreadsheets to track and report data.
  • Produced and distributed memos, newsletters and other forms of communication.
  • Provided assistance with onboarding new employees by preparing orientation materials.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.

Activities Assistant

PARK BEND
Burleson, TX
08.2020 - 07.2022
  • Kept activities spaces organized, clean and tidy.
  • Facilitated group activities such as bingo, arts and crafts, cooking classes.
  • Provided one-on-one assistance with activities for those who needed it.
  • Maintained records of all activity participation.
  • Monitored safety and cleanliness during activities.
  • Participated in special events such as birthday celebrations, holiday parties.
  • Upheld positive quality of life standards for residents of all ability levels.
  • Developed relationships with families and other members of the community to further enhance recreational opportunities for residents.
  • Helped residents participate in activities with basic and advanced mobility support.
  • Organized and implemented activities to meet the individual needs of each resident.
  • Assisted in the development of activity plans for residents on a weekly basis.
  • Used one-on-one meetings and small groups to engage residents in facility life.
  • Provided emotional support when necessary during recreational activities.
  • Coordinated musical guests, movies and other types of resident entertainment.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
  • Maintained adequate supplies to meet activities needs.
  • Collaborated with team members to ensure that all programs were successful and enjoyable for all involved.
  • Organized special trips for residents and accompanied groups throughout each excursion.
  • Communicated regularly with family members about their loved ones' progress in recreational programming.
  • Tracked resident demographics and preferences in order to develop enjoyable activities plans.
  • Updated facility schedule and related records.
  • Assisted with transportation arrangements for offsite activities when required.
  • Created an environment that was conducive to learning through interactive conversations and positive reinforcement techniques.
  • Documented progress notes regarding participant's involvement in recreational programming.
  • Ensured that all participants were aware of potential risks associated with certain activities.
  • Maintained inventory of supplies related to recreational programming.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Instructed staff on proper procedures for leading activities and providing support for residents' needs.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Assessed needs and interests of individuals and groups and planned activities accordingly.
  • Planned, organized, facilitated and promoted diverse recreational programs.
  • Developed events and programs in consideration of needs, abilities and interests of participants.
  • Administered first aid and notified emergency medical personnel.

Certified Nursing Assistant

TEXAS HEALTH HARRIS CLEBURNE
Cleburne, TX
08.2017 - 05.2020
  • Answered call lights promptly and responded to patient needs accordingly.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Reported changes in patient condition to registered nurse or physician.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Used mobility devices to transport patients.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Observed patients for any changes in their physical or mental condition.
  • Helped residents walk with or without self-help devices.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Distributed drinking water and nourishment to residents.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Supported non-ambulatory residents in range of motion exercises.
  • Provided comfort measures such as back rubs and positioning pillows for added comfort.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Transported patients to treatment units, using wheelchair or strher.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Participated in educational programs related to nursing assistant skills development.
  • Provided emotional support to family members regarding end-of-life decisions.
  • Collected specimens for testing purposes upon request from physicians or nurses.
  • Took temperature readings orally or rectally as instructed by the RN or MD.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.

Certified Nursing Assistant

Heritage Trails Nursing & Rehabilitation Center
Cleburne, TX
05.2015 - 05.2017
  • Answered call lights promptly and responded to patient needs accordingly.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Reported changes in patient condition to registered nurse or physician.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Observed patients for any changes in their physical or mental condition.
  • Helped residents walk with or without self-help devices.
  • Distributed drinking water and nourishment to residents.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Assisted residents in preparing for activities and social programs.

Education

Some College (No Degree) - Phlebotomy

Lone Star Phlebotomy
Burleson, TX
01-2023

Some College (No Degree) - certified nurse aide

HILL COLLEGE
Cleburne, TX
01-2016

High School Diploma -

Cleburne High School
Cleburne, TX
06-2011

Skills

  • Restocking Supplies
  • Emergency Response
  • Sterilization Techniques
  • Specimen Collection
  • Information Protection
  • Basic Nursing Care
  • Acute and Rehabilitative Care
  • Medical Equipment Operation
  • Adaptable
  • Healthcare Expertise
  • Customer Service
  • Filing Experience
  • Confidentiality Understanding
  • Multi-Line Phone Systems
  • Prioritization and Time Management
  • Post Operative Care
  • Multitasking
  • Adaptability and Flexibility
  • Organizational Skills
  • Self Motivation
  • Team Building

Timeline

Patient Care Technician, Secretary

Texas Health Huguley Hospital
08.2022 - Current

Activities Assistant

PARK BEND
08.2020 - 07.2022

Certified Nursing Assistant

TEXAS HEALTH HARRIS CLEBURNE
08.2017 - 05.2020

Certified Nursing Assistant

Heritage Trails Nursing & Rehabilitation Center
05.2015 - 05.2017

Some College (No Degree) - Phlebotomy

Lone Star Phlebotomy

Some College (No Degree) - certified nurse aide

HILL COLLEGE

High School Diploma -

Cleburne High School

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Karla D. Hernandez Garcia