Karlah Juarez
Addison,IL
Summary
Dynamic youth mentor with experience at Henry Hyde Resource Center, skilled in active listening and conflict resolution. Proven ability to foster positive interactions and support individual growth. Adept at connecting youth with community resources, enhancing their development and well-being. Committed to creating safe, inclusive environments that respect diverse backgrounds.
Overview
2
2
years of professional experience
Work History
(Seasonal) Youth Mentor
Henry Hyde Resource Center
Addison, IL
05.2025 - 08.2025
- Facilitated discussions to promote positive interactions among youth participants.
- Actively listened to understand the needs of each individual participant.
- Created an environment that was safe and supportive for all participants in mentoring sessions.
- Monitored progress made by youths towards meeting established goals.
- Kept information confidential except in cases pertaining to abuse, neglect or threats.
- Demonstrated respect for differences in culture, religion, gender identity, sexual orientation.
- Advised youth on resources available within the community that can assist them.
Sales Associate
Goodwill
Glendale Heights, Illinois
05.2024 - 08.2025
- Assisted customers with product selection and answered inquiries.
- Maintained product displays and organized merchandise on shelves.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure efficient store operations.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Adhered to company initiatives and achieved established goals.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained cleanliness of store environment including floors, windows, displays.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Learned store layout to guide customers effectively to products they needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers through friendly conversation to enhance shopping experience.
Cashier/Dining Room Attendant
A&W® Restaurants
Addison, Illinois
05.2023 - 07.2024
- Processed customer transactions efficiently and accurately at A&W® Restaurants.
- Maintained cleanliness and organization of work area during shifts.
- Assisted customers with menu selections and answered questions about offerings.
- Handled cash register operations and managed payment processing systems.
- Monitored dining area for cleanliness and addressed customer needs promptly.
- Trained new cashiers on procedures, policies, and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Addison Trail High School
Addison, IL05-2025
Associate of Science - Psychology
College of DuPage
Glen Ellyn, ILSkills
- Active listening
- Conflict resolution
- Team collaboration
- Youth mentorship
- Community resources
- Public speaking
Affiliations
- Running
- Painting
Languages
English
Native/ Bilingual
Spanish
Professional
Accomplishments
- National Honors Society in High School
- Honor roll
Timeline
(Seasonal) Youth Mentor
Henry Hyde Resource Center
05.2025 - 08.2025
Sales Associate
Goodwill
05.2024 - 08.2025
Cashier/Dining Room Attendant
A&W® Restaurants
05.2023 - 07.2024
High School Diploma -
Addison Trail High School
Associate of Science - Psychology
College of DuPage
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