Karla I Mancilla
Tucson,AZ
Summary
More than 10 years in child care experience. Self-motivated; able to implement decisions and set effective priorities to achieve both immediate and long-term goals. Bilingual - Spanish and English. Proven interpersonal skills Able to motivate staff to facilitate workflow and meet business needs. Superb communication skills, verbal and written, with strong organizational skills. Excellent listening skills. Juggle multiple priorities and multi task while remaining calm under pressure.
Overview
13
13
years of professional experience
Work History
Youth Care Worker
Southwest Key Program
Tucson, AZ
02.2021 - 03.2025
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Enhanced youth development by implementing structured activities and educational support.
- South West Key Program | Tucson, AZ
- PROFESSIONAL SKILLS
- Creative Solutions
- Rapport Development
- Therapeutic Services
- Safety Protocols
- Emotional Support
- WORK HISTORY
- Casa Estrella Del Norte | Tucson, AZ 06/2021 to 03/2025
- • Designed safe and supportive environment for clients to discuss issues.
- • Assisted youth with obtaining resources such as food, clothing and shelter.
- Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Listened to clients' concerns and provided encouragement and support.
- • Assisted clients in exploring feelings and understanding behaviors.
- Education
- GED - 06/2002
- Colegio de Bachilleres de Sonora.
Child Care
Child Care Resources
Tucson, AZ
01.2012 - 01.2021
- Worked with caring for 6 children at a time
- Prepared meals, supervised during nap time, performed regular head count
- Engage kids in safe, active and mentally stimulating play sessions
- Supervise children for up to 8 hours per day
- Always made sure children were in sight
Education
GED -
Colegio De Bachilleres
Hermosillo Sonora 06.2002
Skills
- Crisis intervention
- Behavior management
- Emotional support
- Safety protocols
- Supervision techniques
- Effective communication
- Team collaboration
- Problem solving
Timeline
Youth Care Worker
Southwest Key Program
02.2021 - 03.2025
Child Care
Child Care Resources
01.2012 - 01.2021
GED -
Colegio De Bachilleres