Karl Alexander Papp
Florence,Italy
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Art Teacher's Assistant
New England Fashion And Design Association
2019.05 - 2022.07
Worked with students preparing to apply to apply to fashion schools. Worked with ages 7-17 in the workroom, teaching them sewing skills and helping with pattern making.
- Assessed student work and provided constructive feedback.
- Developed and facilitated after-school art clubs and activities for students to hone skills.
- Collaborated with colleagues to create stimulating art curriculums.
- Enhanced classroom instruction with multimedia presentations.
- Enforced rules and instructions to maintain discipline.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
Customer Service Representative
Finn Air
2018.01 - 2019.05
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Bachelor of Arts - Metal And Jewelry Arts
Alchimia
Florence, Italy07.2024
Skills
- Problem Resolution
- Microsoft Word
- Verbal Communication
- Teamwork and Collaboration
- Research
- Cultural Awareness
- Rhino
- Gemology
- Metalwork
- Stone setting
- Silversmith
- Blacksmith
- Fine metals
Languages
English
Native or Bilingual
Bulgarian
Native or Bilingual
Russian
Limited Working
Timeline
Art Teacher's Assistant
New England Fashion And Design Association
2019.05 - 2022.07
Customer Service Representative
Finn Air
2018.01 - 2019.05
Bachelor of Arts - Metal And Jewelry Arts
Alchimia
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