Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Karla Lizbeth Ruiz Guzman

Tukwila

Summary

Dynamic and compassionate professional with experience at Devote Home Care, excelling in vital signs monitoring and client safety protocols. Proven ability to provide emotional support and foster communication among clients and families. Bilingual in Spanish, I thrive in fast-paced environments, ensuring exceptional care and service while maintaining HIPAA compliance. Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Caregiver

Devote Home Care
Bellevue
08.2022 - Current
  • Managed multiple tasks efficiently while paying attention to detail.
  • Ensured safety of clients at all times by monitoring their movements.
  • Monitored client vital signs and reported any changes to the registered nurse or physician.
  • Encouraged communication between clients, family members, and healthcare staff.
  • Provided emotional support to clients struggling with depression or anxiety.
  • Administered medications according to prescription instructions.
  • Educated families about proper nutrition and hygiene practices for elderly individuals.
  • Maintained a clean environment for clients by performing light housekeeping tasks.
  • Provided companionship to clients by engaging in conversation and playing games.
  • Reported any changes in client's condition or behavior promptly to supervisor.
  • Participated in team meetings to discuss patient progress and plan future care strategies.
  • Assisted elderly and disabled individuals with daily living activities, such as bathing, dressing, grooming, and eating.
  • Adhered to HIPAA regulations regarding confidentiality of patient information.
  • Attended training sessions related to caring for elderly or disabled individuals.
  • Supported bathing, dressing and personal care needs.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Followed safe lifting and transferring techniques to transport residents.
  • Laundered clothing and bedding to prevent infection.
  • Recorded client status progress and challenges in logbooks and reports.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.

Front Desk Receptionist

The UPS Store Inc.
Kirkland
04.2022 - 05.2022
  • Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Greeted customers warmly and made them feel welcome.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Handled sensitive information in a confidential manner.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Handled payment processing and provided customers with receipts and proper bills and change.

Front Desk Receptionist

Enatai Dry Cleaners
Bellevue/Seattle
03.2021 - 05.2022
  • Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
  • Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
  • Greeted customers warmly and made them feel welcome.
  • Provided customers with information about pricing, payment options and special offers available.
  • Inspected finished items for stains, tears or other imperfections before packaging them for delivery.
  • Performed minor repairs on clothing such as replacing buttons, zippers or stitching seams.
  • Kept records of incoming garments, outgoing deliveries, payments received and inventory levels.
  • Maintained customer service standards by greeting and assisting customers with their orders.
  • Processed incoming garments, sorted them into categories and marked them for cleaning.
  • Assisted in stocking shelves with supplies and materials needed for dry cleaning services.
  • Operated dry-cleaning machines to clean, rinse and steam press garments.
  • Folded freshly pressed clothes neatly and packaged them according to customer requests.
  • Greeted customers, collected items, and recorded contact information.
  • Separated white clothing from colors to prevent bleeding dye.
  • Neatly hung or folded items and bagged for customers.
  • Sewed damaged areas following customer requests and company policies.
  • Closely inspected clothes, rugs, curtains and other items to find spots or damage before cleaning.
  • Operated washing machines and dryers to clean clothes using standard methods.
  • Transported laundry in carts and sorted dirty items by load type.
  • Unloaded and folded clean laundry from dryers and stored in appropriate areas.
  • Moved loads between machines, operated ironing equipment and folded laundered items.
  • Received and marked articles for laundry, identifying code numbers, or names, using hand or machine markers.
  • Inspected laundry for damage or stains to repair or pre-treat.

Education

Phlebotomy

Phlebotomy Training School
Tukwila, WA

Some College (No Degree) -

Seattle Central Community College
Seattle, WA

High School Diploma -

Highline High School
Burien, Washington
06-2020

Skills

  • Vital signs monitoring
  • Medication administration
  • Client safety protocols
  • Nutritional education
  • Emotional support
  • Personal care assistance
  • HIPAA compliance
  • Team collaboration
  • Spanish fluency
  • Customer service
  • Communication skills
  • Multitasking and organization
  • Phlebotomy techniques
  • Blood collection
  • Venipuncture techniques
  • CPR certified

Certification

  • Phlebotomist Certification - PTS
  • CPR/BLS Certification - PSSC
  • First Aid CPR Certification - Current

Languages

Spanish
Native/ Bilingual

Affiliations

Sewing Garments

Drawing and Painting

Avid Reader

Timeline

Assistant Caregiver

Devote Home Care
08.2022 - Current

Front Desk Receptionist

The UPS Store Inc.
04.2022 - 05.2022

Front Desk Receptionist

Enatai Dry Cleaners
03.2021 - 05.2022

Phlebotomy

Phlebotomy Training School

Some College (No Degree) -

Seattle Central Community College

High School Diploma -

Highline High School

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