Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karla Michele Garcia Estrada

San Diego,CA

Summary

Six years of experience in customer service, made an externship in a blood bank and a children’s pharmacy. Good communication, organization and time management skills, able to work under pressure and handling customers issues.

Overview

7
7
years of professional experience

Work History

Pharmacy Clerk

San Ysidro Health Center
03.2023 - Current
  • Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
  • Confirmed customer information.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Process Medication for delivery, confirm address and schedule the delivery time.

Team leader

ASICS
11.2020 - 03.2023
  • This position consists of planning the activities for the day, time management skills, listening and solving customers issues, delegating activities to ensure we make the goals for the day while maintaining a clean and organized store.

Children's hospital
01.2017 - 01.2022
  • Made a 3 month externship in a blood bank, in which performed phlebotomy and blood donations, blood type and compatibility tests
  • 6 month externship in the pharmacy at, infantil, las
  • Californias” in which performed temperature logs, made magistral formulations in the laboratory and interacted with patients by dispensing medication and making interviews for special preparations.

Shift leader

Panda Express
12.2019 - 08.2021
  • This job consisted in making a game plan for the day, organizing and planning ahead, listening to customers needs
  • Performing safety audits and taking temperature logs, ensuring there’s no food safety violations.

Crew member

McDonald's
11.2016 - 01.2020
  • It's a front counter position, which implies multitasking; taking orders, managing drive thru, operating cash registers, helping customers, cleaning, cooking fries, preparing coffee and various drinks.

Education

Bachelor of Science - Chemestry Pharmacobiology

Autonomous University of Baja California
Tijuana, Baja California, Mexico
08.2022

Phlebotomy

Phlebotomy Training Specialists
National City, CA
01.2023

Skills

  • Fast learner
  • Leadership
  • Conflict resolution
  • Basic computer knowledge
  • Organization
  • Attention to detail
  • Venipuncture
  • Patient communication
  • Lab knowledge

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Pharmacy Clerk

San Ysidro Health Center
03.2023 - Current

Team leader

ASICS
11.2020 - 03.2023

Shift leader

Panda Express
12.2019 - 08.2021

Children's hospital
01.2017 - 01.2022

Crew member

McDonald's
11.2016 - 01.2020

Bachelor of Science - Chemestry Pharmacobiology

Autonomous University of Baja California

Phlebotomy

Phlebotomy Training Specialists

Similar Profiles

CREATE PROFILE
Karla Michele Garcia Estrada