Karla Alfaro Perez
Oakland,CA
Summary
I am a person with the ability to want to learn new things and skills in every job, I like to empathize with clients, which is the key to providing exceptional customer service. I like to work as a team and have a good work environment. Also, I am someone who understands people's needs. I like that people have good service and that they feel. Comfortable with our customer service.
Overview
5
5
years of professional experience
Work History
Sales Clerck
Prime Time Nutrition
03.2024 - Current
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Scanned merchandise and bagged using appropriate strategies for different items.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
GENERAL LABOR
EZ Wash & Dry
10.2021 - 12.2023
- Supervised the laundry and store area, provided good service to customers and co-workers. I was counting on rotating the food that was sold in the laundry store. Also, cleaning maintenance throughout the laundry and laundry room. I was in charge of providing the washing and folding service. As apartr could maintain washing machines.
Assistant Manager
Little Caesars Inc
04.2019 - 06.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
Associate Spanish, Associate Liberal Arts - Liberal Arts And General Studies
Hartnell College
Salinas, CA05.2023
High School Diploma -
Alisal High School
Salinas, CA05.2019
Skills
- Work as a team
- Take the good desicions
- Good comunications
- Lidership
- Entusiasm
- Patient to learn
- Basic computer skill
- Organization
- Cleanliness
- Comprehention
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Clerck
Prime Time Nutrition
03.2024 - Current
GENERAL LABOR
EZ Wash & Dry
10.2021 - 12.2023
Assistant Manager
Little Caesars Inc
04.2019 - 06.2021
Associate Spanish, Associate Liberal Arts - Liberal Arts And General Studies
Hartnell College
High School Diploma -
Alisal High School
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