Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Karla S. Herrera Reynoso

Santiago de los Caballeros,Dominican Republic

Summary

Dynamic leader with a proven track record at Innovative Tax Relief International, SRL, scaling operations and fostering a vibrant workplace culture. Expert in strategic planning and process optimization, I excel in team development and vendor negotiation, significantly enhancing efficiency and profitability. Passionate about driving business expansion and employee engagement through collaborative and innovative approaches.

Overview

11
11
years of professional experience

Work History

General Manager

Innovative Tax Relief International, SRL
Santiago, DR
09.2021 - Current
  • Strategic and operational leadership of a company with over 60 employees
  • Implemented processes to improve efficiency and profitability
  • Supervised teams in the Dominican Republic and coordinated with the U.S
  • Headquarters
  • Managed budgets, financial projections, and cost control
  • Negotiated with vendors and ensured regulatory compliance
  • Developed growth and expansion strategies
  • Led the construction and setup of two office spaces: the first for 12 employees and later an expanded office for 85 employees, coordinating with architects, managing suppliers, and overseeing payment control

Key Achievements:

  • Scaled the company from its inception to managing a team of 60 people
  • Implemented financial control systems to enhance economic stability
  • Optimized operational processes, reducing costs and increasing efficiency
  • Successfully managed infrastructure expansion to improve operational capacity
  • Additionally, I prioritize fostering a strong workplace culture, ensuring a positive environment where employees feel valued, supported, and motivated to grow professionally and personally

Purchasing Coordinator

Insight Pack Int.
Santiago, DR
11.2017 - 08.2021
  • Responsible for general procurement and raw materials
  • Supervised inventory and managed reorder point control
  • Handled imports and customs documentation
  • Negotiated with suppliers to optimize costs
  • Lead Auditor in ISO 9001:2015 Certification
  • Control of pending payments based on purchases of raw materials

Key Achievements:

  • Reduced raw material costs through strategic negotiations
  • Contributed to the ISO 9001:2015 certification process

General Manager Assistant & Purchasing Department

Manojos Tobacco Process
07.2015 - 09.2017
  • Supported the General Manager in daily operations and strategic initiatives
  • Managed dispatch logistics, invoicing, and import processes
  • Assisted with financial reporting and supplier negotiations to optimize costs
  • Oversaw inventory control to align production with dispatch needs

Administrative Assistant - Finance

Pacific Global Dominicana
05.2015 - 07.2015
  • Provided support to the Accounting department with financial tasks
  • Managed petty cash to ensure accurate allocation and accountability
  • Assisted in preparing quotes for clients and suppliers
  • Provided general administrative support across office operations
  • Collaborated with the HR department on various employee-related tasks

Intern of the Finance & HR Department

La Fabril
12.2014 - 03.2015
  • Managed documentation and record-keeping processes
  • Provided support to the HR department with employee-related tasks
  • Assisted the Accounting department with financial operations
  • Contributed to the year-end audit process, ensuring compliance

Ride Operator

Dorney Park & Wildwater Kingdom Amusement Park
Allentown, PA
05.2014 - 08.2014

Work & Travel experience

Education

MBA - Online -

EUDE Business School
Madrid, Spain
02-2022

Bachelor’s Degree - Business Administration

Pontificia Universidad Católica Madre Y Maestra (PUCMM)
Santiago, DR
01.2016

High School -

Colegio De La Salle
Santiago, DR
07.2011

Skills

  • Team Leadership
  • Conflict Resolution
  • Strategic Planning
  • Budget Management
  • Vendor Negotiation
  • Cross-Functional Collaboration
  • Team Development
  • HR Support
  • Cultural development
  • Inventory control
  • Business Expansion
  • Risk Management
  • Documentation Management

Languages

English
Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

General Manager

Innovative Tax Relief International, SRL
09.2021 - Current

Purchasing Coordinator

Insight Pack Int.
11.2017 - 08.2021

General Manager Assistant & Purchasing Department

Manojos Tobacco Process
07.2015 - 09.2017

Administrative Assistant - Finance

Pacific Global Dominicana
05.2015 - 07.2015

Intern of the Finance & HR Department

La Fabril
12.2014 - 03.2015

Ride Operator

Dorney Park & Wildwater Kingdom Amusement Park
05.2014 - 08.2014

MBA - Online -

EUDE Business School

Bachelor’s Degree - Business Administration

Pontificia Universidad Católica Madre Y Maestra (PUCMM)

High School -

Colegio De La Salle
Karla S. Herrera Reynoso