Summary
Work History
Education
Skills
Learning Things
Languages
Timeline
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Karla Sabrina Valdivia Rodriguez

Miami,FL

Summary

I have been working at Customs Service for the past year, and it has been quite a journey. I started off as a waitress at weddings, where i got really good at managing busy events and making sure guests were happy, no matter how chaotic things got. After some time, i started working at an agency that helps people to send goods to Cuba, In which I learned about shipping logistics, handling customs paperwork and solving delivery issues.

Work History

Agency Worker

BIEN BARATO SUPERMARKET

I used to assist customers via phone, email and in person with inquiries about the company, provide detailed information to clients. Processing customers' orders and resolve all the issues.

Waitress

Catering by Laurence

I used to assist people at Weddings and events

Education

High School Diploma -

South Miami Senior High School
Miami, FL
05.2024

Skills

  • Client Relationship Building
  • Active Listening
  • Clear and concise verbal communication
  • Empathy
  • Negotiation skills
  • Time Management
  • Adaptability and Ability to handle wide range of customer personalities
  • Dealing with unexpected issues calmly
  • Fluent in English and Spanish

Learning Things

I love to study and learn new things 

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Agency Worker

BIEN BARATO SUPERMARKET

Waitress

Catering by Laurence

High School Diploma -

South Miami Senior High School

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Karla Sabrina Valdivia Rodriguez