Karlee Gerber
Rock Island,IL
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Waitress and Cashier
Bowlyou's Ice Cream and Grill
09.2020 - 08.2024
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Student Volunteer
Aledo Fire Station and Mercer County Courthouse
08.2020 - 05.2024
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
- Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
Education
Bachelor of Arts - Accounting
Augustana College
Rock Island, IL05-2028
High School Diploma -
Mercer County High School
Aledo, IL05-2024
Skills
- Financial analysis
- Microsoft Excel
- Customer service
- Team collaboration
- Time management
- Problem solving
- Attention to detail
- Interpersonal communication
- Strong multitasking
- Payment processing
- Decision-making
- Complex Problem-solving
- Accurate money handling
Languages
German
Limited Working
Spanish
Elementary
Timeline
Waitress and Cashier
Bowlyou's Ice Cream and Grill
09.2020 - 08.2024
Student Volunteer
Aledo Fire Station and Mercer County Courthouse
08.2020 - 05.2024
Bachelor of Arts - Accounting
Augustana College
High School Diploma -
Mercer County High School
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