Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karlee Rivera

Texas City

Summary

Dynamic professional with a proven track record at Republic Distributors Inc, excelling in customer service and sales strategy implementation. Adept at building client relationships and increasing revenue through effective problem-solving and attention to detail. Known for strong teamwork and organizational skills, driving success in fast-paced environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Cleaner

Squeaky Clean Windows
06.2023 - Current
  • Cleaning tools: Squeegees, water-fed poles, cleaning solutions, ladders, etc.
  • Safety: High-work knowledge, safety protocols, using personal protective equipment (PPE).
  • Customer service: Communication, problem-solving, and handling client inquiries.
  • Other useful skills: Organization, time management, physical fitness, ability to follow instructions.
  • Detail-oriented window cleaner with 2 years of experience providing clean, streak-free windows on commercial and residential properties

Loss Prevention

Old Navy
02.2018 - 03.2022
  • Implemented loss prevention measures to minimize shrinkage rates within the store effectively.
  • Reduced inventory shrinkage by conducting regular audits and implementing effective loss prevention strategies.
  • Spearheaded new loss prevention strategy that cut losses by Number percent.
  • Enhanced store security through the implementation of effective loss prevention strategies.
  • Enhanced company profitability through the execution of comprehensive loss prevention audits and investigations.
  • Collaborated with management to develop effective loss prevention strategies, reducing operational risks.
  • Increased employee awareness on loss prevention techniques through regular training sessions and workshops.

Sales Manager

Republic Distributors Inc
02.2012 - 10.2017
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.

Education

Certificate Of Technical Studies - Wastewater

Galveston College
Galveston, TX
08.2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Flexible and adaptable
  • Multitasking
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Certification

  • Wastewater
  • Water works

Timeline

Cleaner

Squeaky Clean Windows
06.2023 - Current

Loss Prevention

Old Navy
02.2018 - 03.2022

Sales Manager

Republic Distributors Inc
02.2012 - 10.2017

Certificate Of Technical Studies - Wastewater

Galveston College

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Karlee Rivera