Karlee Smith
Guntersville
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Zaxby's
08.2023 - Current
- Managed cash register operations and ensured accurate transaction processing.
- Processed customer orders efficiently, ensuring accuracy and speed during peak hours.
- Maintained cleanliness and organization of the drive-thru area, adhering to health standards.
Receptionist-Seasonal
H&R Block
01.2023 - 04.2023
- Scheduled appointments efficiently, optimizing staff availability and client needs.
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
Floater/Cleaner
Kid’s Korner
08.2022 - 02.2023
- Maintained cleanliness and organization in classrooms to promote a safe environment for children.
- Adapted to different classroom environments, providing support wherever needed to enhance learning experiences.
- Responded to inquiries from parents and guardians.
Customer Service-Seasonal
Val Monte Marina
04.2022 - 08.2022
- Assist customers with safely docking and undocking boats.
- Operate fuel pumps and dispense gasoline to vessels according to safety protocols.
- Provide excellent customer service to boaters, answering questions and offering support.
Education
High School Diploma -
Guntersville High School
Guntersville, AL05.2024
Community College -
Wallace State Community College
Hanceville, AL05-2026
Skills
- Customer engagement
- POS system operations
- Advanced Microsoft Word skills
- Cash management
- Effective time management
- Cleaning and sanitizing
- Multitasking and organization
- Appointment scheduling
- File management
- Office operations
Timeline
Cashier
Zaxby's
08.2023 - Current
Receptionist-Seasonal
H&R Block
01.2023 - 04.2023
Floater/Cleaner
Kid’s Korner
08.2022 - 02.2023
Customer Service-Seasonal
Val Monte Marina
04.2022 - 08.2022
High School Diploma -
Guntersville High School
Community College -
Wallace State Community College
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