Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karlee Terry

Provo

Summary

Dynamic and dedicated professional with a strong background in customer service at Ruff Pup. Proven ability to handle cash transactions accurately while fostering positive customer relations. Recognized for reliability and empathy, enhancing customer experiences and resolving concerns effectively. Committed to maintaining a clean environment and ensuring client satisfaction through attentive service.

Overview

6
6
years of professional experience

Work History

Cashier

Ruff Pup
11.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Educated employees on register use, merchandising, and customer service.
  • Assisted customers by answering questions and fulfilling requests.

Kennel Technician

Canine Connection LLC
01.2020 - 01.2022
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.

Babysitter

Brittany Larson
01.2019 - 01.2020
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Education

Timpanogos
Orem, UT

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Customer relations

Timeline

Cashier

Ruff Pup
11.2023 - Current

Kennel Technician

Canine Connection LLC
01.2020 - 01.2022

Babysitter

Brittany Larson
01.2019 - 01.2020

Timpanogos

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