Summary
Overview
Work History
Education
Skills
Timeline
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Karlee Van Beek

Kilgore,TX

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with a resourceful and upbeat nature. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Team Member/Shift Leader In Training

Loves Truck Stop
04.2022 - 10.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Conducted performance reviews and provided staff with feedback and guidance.
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.

Team Member

Casey General Store
05.2021 - 04.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Team Member

Culver's Restaurant
06.2020 - 05.2021
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Addressed and resolved customer complaints in polite and professional manner.

Restaurant Team Member

Hardee's Restaurant
07.2019 - 06.2020
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Operated register to process payments and collect cash payment for order totals.
  • Used cash registers and calculators to prepare bills, accept payments and make change.

Education

Associate of Applied Science - Health Information Technology

Saint Cloud Technical College
Saint Cloud, MN
05.2025

High School Diploma -

Minnesota Virtual Academy
Houston, MN
03.2022

Skills

  • Sales Expertise
  • Accounts Payable and Accounts Receivable
  • Production Goals
  • Shift Work
  • Complaint Resolution
  • Compliance Requirements
  • Customer Needs Assessments
  • Customer Engagement
  • Conflict Resolution
  • Customer Inquiries
  • Job Assignments
  • Individual and Team Goals

Timeline

Team Member/Shift Leader In Training

Loves Truck Stop
04.2022 - 10.2023

Team Member

Casey General Store
05.2021 - 04.2022

Team Member

Culver's Restaurant
06.2020 - 05.2021

Restaurant Team Member

Hardee's Restaurant
07.2019 - 06.2020

Associate of Applied Science - Health Information Technology

Saint Cloud Technical College

High School Diploma -

Minnesota Virtual Academy

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Karlee Van Beek