Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Karleigh Fletcher

Port Charlotte

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills with a positive attitude. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

2
2
years of professional experience

Work History

Game Master

Escape Room
03.2025 - 05.2025
  • Watched guests closely to maintain current understanding of gameplay.
  • Explained company policies, game rules and safety requirements.
  • Developed new, competitive tournament-based gaming field for 1-8 players and hosted successful leagues.
  • Kept game and party rooms clean and neat for next guests.

Patient Transporter

Sarasota Memorial Hospital
06.2024 - 10.2024
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Used wheelchairs, stretchers and movable beds to move patients between hospital locations.

Pharmacy Technician

Publix Pharmacy
10.2023 - 02.2024
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Counted, measured, and compounded medications following standard procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counted and labeled prescriptions with correct item and quantity.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Collected co-payments or full payments from customers.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Entered and processed patients' prescriptions into internal system.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Managed opening and closing duties for pharmacy.
  • Resolved third-party billing, computer system and customer service issues.

Pharmacy Technician

CVS Pharmacy
06.2023 - 10.2023
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Entered and processed patients' prescriptions into internal system.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Managed opening and closing duties for pharmacy.
  • Resolved third-party billing, computer system and customer service issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Team Member

Taco Bell
02.2023 - 05.2023
  • Operated register to process payments and collect cash payment for order totals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.

Education

High School Diploma -

Bledsoe County High School
Pikeville, TN
05-2023

Skills

  • Scenario organization
  • Customer relations
  • Customer service expertise
  • Drug safety
  • Proper labeling
  • Billing support
  • Insurance verification
  • Insurance billing
  • Supply restocking
  • Confidentiality and HIPAA
  • Patient safety
  • Patient communication
  • Customer service
  • Problem-solving
  • Public speaking
  • Basic math
  • Time management

Accomplishments

  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Processed and filled over 70 prescriptions per day.

Timeline

Game Master

Escape Room
03.2025 - 05.2025

Patient Transporter

Sarasota Memorial Hospital
06.2024 - 10.2024

Pharmacy Technician

Publix Pharmacy
10.2023 - 02.2024

Pharmacy Technician

CVS Pharmacy
06.2023 - 10.2023

Team Member

Taco Bell
02.2023 - 05.2023

High School Diploma -

Bledsoe County High School

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