Experienced in human resources management, serving as the HR liaison for multiple divisions, overseeing a comprehensive range of HR activities including recruitment, promotions, and position description development. Collaborated with department heads to define job requirements and candidate profiles, ensuring alignment with organizational needs. Developed and maintained administrative standard operating procedures to enhance operational efficiency and consistency across various offices. Successfully improved onboarding processes, contributing to increased new hire retention and satisfaction rates.
Served as the primary HR liaison and advisor for the Division of Extramural Activities and the Division of Aging Biology, supporting over 110 employees across multiple branches by delivering strategic and operational HR services.
Led and managed full-cycle recruitment processes, including consulting with hiring managers, developing position descriptions, drafting job analyses, preparing and submitting recruitment packages, and coordinating follow-ups to ensure timely hiring.
Developed targeted outreach materials, job flyers, and social media content in collaboration with the Office of Communications to increase visibility and engagement on platforms like LinkedIn and USAJobs.
Partnered with hiring managers and leadership to assess workforce needs, define candidate profiles, and design sourcing strategies tailored to specific hiring challenges.
Built and maintained a pipeline of prospective candidates, and engaged passive talent to support future hiring needs.
Monitored recruitment activities and trends through HR status reports, analyzed hiring data, and shared insights with leadership to drive improvements in sourcing and onboarding practices.
Served as NIA’s Performance Management Liaison, managing all aspects of the NIH PMAP cycle: ensured timely close-outs, new plan establishment, and mid-year reviews, while administering the ePMAP system and resolving user inquiries.
Created and distributed PMAP guidance, templates, and resources; conducted formal training sessions and briefings for supervisors and staff on performance documentation, and effective feedback practices.
Coordinated the Level 5 Review Committee process, and facilitated the timely submission of performance-based awards and recognition packages.
Partnered with HR and IT to improve the onboarding process, ensuring new hires had a seamless transition into the organization, with complete system access, training, and support.
Collaborated with hiring offices and the NIA AO to ensure employee onboarding was accurately reflected in the ROSS system, and aligned with projected entry-on-duty dates.
Supported incentive-based hiring and retention actions (e.g., ARP, PCA, IPA, CSAL, SLRP) by preparing memos and documentation for submission, review, and approval.
Regularly advised managers on interpreting HR policies, regulations, and SOPs, providing tailored guidance, and proposing improvements aligned with NIA’s operational goals.
Reviewed, updated, and authored administrative SOPs, performance guidance, and HR templates to ensure clarity and compliance with NIH standards.
Maintained the NIA Careers page and intranet HR content to reflect current opportunities, guidance, and procedures, supporting employer branding, and transparency.
Participated in monthly HR liaison and WAMB Branch Chief meetings to align HR actions, workforce planning efforts, and organizational needs.
Produced division-level workforce planning reports and staffing analytics for senior leadership, supporting data-informed decisions regarding hiring, restructuring, and succession planning.
Advocated for continuous improvement in HR service delivery by capturing feedback from supervisors and staff, recommending changes, and helping to implement updated processes.
Delivered tailored training and coaching on ePMAP, recruitment best practices, and performance management to new and existing supervisors, ensuring consistency and compliance.
Maintained detailed documentation and audit-ready records of hiring, onboarding, and performance actions in accordance with federal and NIH policy.
Delivered comprehensive administrative support across procurement, travel, timekeeping, property, and records management for over 250 employees, ensuring compliance with NIH and federal policies.
Supported full onboarding and offboarding life cycles by managing HR checklists, initiating and updating employee records in NED and Oracle, and coordinating equipment return and access control.
Served as LMS Local Learning Registrar and BSR Timekeeper, maintaining accurate training and payroll records, and resolving timekeeping discrepancies.
Reviewed and processed domestic and international travel in Concur Government Edition (CGE); trained staff on travel compliance, and ensured adherence to NIH Manual 1500 and Federal Travel Regulations.
Held delegated procurement authority as a Government Purchase Card holder, executing compliant purchases in NIH POTS, and reconciling transactions under FAR, HHSAR, and green purchasing standards.
Managed property inventory in the NBS Sunflower system, ensuring proper surplus processing and accountability in line with federal property laws, and served as the records management point of contact.
Coordinated room reservations, virtual meeting logistics, and administrative reporting; collaborated with AOs on monthly budget reviews, upcoming travel, and workforce planning initiatives.
Education
MBA -
Liberty University
Lynchburg, VA
01.2019
Bachelor of Science - Equine Business Management
Centenary University
Hackettstown, NJ
01.2017
Skills
Verbal and written communication
Independent work
Interpersonal skills
Confidential information handling
Time management
Attention to detail
Microsoft Office proficiency
Human resources management
Recruitment strategies
Performance management
Standard operating procedures
Process improvement
Policy modification
Human resources support
Sensitive material handling
Process optimization
Committees Work Groups
NIA Office of Administrative Management (OAM) Working Group
HR IC Liaisons
EPMAP Administrators Board
NIH Performance Liaisons
Accomplishments
2024 NIA Directors Award Recipient for “outstanding contribution to the successful conceptualization, approval, development, and staffing of NIA’s new Office of Clinical Research (OCR)”
2024 Special Act Award: Streamlining the Non-Supervisory GS-15 Promotion Process for NIA
2023 Special Act Award: Assisting with writing additional incentive package writing
2024 Completion of the NIH Management Seminar Series
Telecommunications Specialist at Administrative Department Risks Management(DAGRD)Telecommunications Specialist at Administrative Department Risks Management(DAGRD)