Karleigh Wehrle
Greenville,IL
Summary
Dynamic and organized professional with a proven track record at Greenville Family Medicine, excelling in front desk operations and customer relations. Skilled in appointment scheduling and data entry, I effectively streamlined processes, enhancing office efficiency. My calm demeanor and problem-solving abilities foster a welcoming environment, ensuring patient satisfaction and confidentiality.
Overview
2
2
years of professional experience
Work History
Receptionist
Greenville Family Medicine
03.2024 - Current
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated patient records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained billing and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in patients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for patients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with patients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
Teacher’s Assistant
Bond County Unit 2
02.2023 - 03.2024
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Education
High School Diploma - General
Collinsville High School
Collinsville05.2014
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer and client relations
- Appointment scheduling
- Office administration
- File management
- Schedule management
- Mail handling
- Multi-line telephone operation
- Clerical support
- Documentation and reporting
- Typing speed
- Bookkeeping
- Information protection
- Technical support
- Correspondence management
- Front desk operations
- Phone etiquette
- Calm demeanor
- Call redirection
- Positive and professional
- Problem-solving
Timeline
Receptionist
Greenville Family Medicine
03.2024 - Current
Teacher’s Assistant
Bond County Unit 2
02.2023 - 03.2024
High School Diploma - General
Collinsville High School
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