Karlene De Jesus
Chicago,Illinois
Summary
Results-oriented Marketer and Web Support with experience in creating and managing web systems. Skilled in SEO, Google Analytics, HTML, CSS, and other web technologies. Adept at evaluating performance, identifying areas for improvement, and providing solutions meeting requirements.
Overview
5
5
years of professional experience
Work History
Marketing & Web Support
dimend SCAASI
03.2023 - Current
- Strong customer service skills with the ability to provide a welcoming and friendly environment for rapport relationships
- Lead the process of gathering valuable qualitative market research insights through comprehensive consumer surveys including framing precise extended-response questionnaires; the gathering, cleansing, and analytics of such data; and forming strategic alignment and future business endeavors with the acquired consumer knowledge
- Expertly create engaging and shareable content for social media campaigns through multiple channels all while: analyzing interest and generating leads across all platforms; following up on client and prospect inquiries; ensuring and staying up to date with the latest trends and best practices; and creating competitive advantage and online presence
- In charge of updating and maintaining the company's main website content to ensure both accuracy and appeal through professional collaborations with third-party vendors and programmers
- Adept in creating and managing CRM for product and event-specific campaigns for client awareness and sales
- Skilled in SEO techniques for maximum optimization of presence and leads
- Leveraged Google Analytics and AB testing to monitor the effectiveness of online marketing strategies, website content, and user experience.
- Analyzed Google Analytics for traffic insights and missed opportunities.
- Meticulous attention to detail to guarantee the accuracy of sales transactions, pricing, and inventory management
- Proficient in using invoicing software such as QuickBooks
- In process of completing Google Ads Certificate
Wedding Planner Intern
Visions Event Studio
11.2022 - 01.2023
- Assist in organizing and planning proposals and weddings
- Manage details with couples, from choosing venues, props, floral design, and more
- Research and develop a strategy based on current wedding trends
- Create and design social media content to inform and advertise the company which includes blog posts
- Create organic content to rank higher on Google through SEO
- Experience with Slack and Asana platforms to work and complete tasks remotely.
Social Media Intern
List Perfectly
08.2021 - 09.2021
- Maintain monthly social media content to Instagram, TikTok, and Facebook, increasing outreach
- Collaborate with other interns to inform potential clients about List Perfectly service
- Create and design social media content to inform and advertise the company
- Experience with Slack and Asana platforms to work and complete tasks remotely.
Dental Assistant/Sleep Apnea Tech
Dr. David B. Schwartz, DDS-The Center for Sleep Medicine
12.2019 - 08.2021
- Develop rapport relationships with patients while instructing and demonstrating the proper usage of sleep appliances to patients
- Collaboratively work with the chief doctor to create workability in a fast-paced environment
- Timely and effective follow-up with patients
- Ensure sleep appliance cases are sent and received on time
- Understand and recommend complimentary appliances to suit specific patients' needs.
Education
Bachelor of Science in Marketing -
University of Illinois at Chicago (UIC)
Chicago, IL05.2023
Associates in Science - undefined
Wilbur Wright College
Chicago, IL12.2017
Skills
- Bilingual: Fluent in English and Spanish
- Computer skills: Windows and Macintosh
- Proficient in Microsoft Office Suite, Google Suite
- Experience with Lightroom, Photoshop, Final Cut Pro, Canva, CapCut, MailChimp, Klaviyo, QuickBooks
- Google Analytics understanding
- CSS, HTML
- Data Entry
- Web Analytics
- Content Production
- Search Engine Optimization
Websites
Languages
Spanish
Native or Bilingual
Interests
I have a passion for photography and storytelling through video creation I love working with my hands, which is why I’m drawn to kickboxing and fitness I also enjoy hiking with my partner and our dog and taking road trips
Timeline
Marketing & Web Support
dimend SCAASI
03.2023 - Current
Wedding Planner Intern
Visions Event Studio
11.2022 - 01.2023
Social Media Intern
List Perfectly
08.2021 - 09.2021
Dental Assistant/Sleep Apnea Tech
Dr. David B. Schwartz, DDS-The Center for Sleep Medicine
12.2019 - 08.2021
Associates in Science - undefined
Wilbur Wright College
Bachelor of Science in Marketing -
University of Illinois at Chicago (UIC)
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