Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karlene Lewis

Cleveland

Summary

Professional coordinator skilled in managing team schedules and enhancing operational efficiency. Known for reliability and adaptability, ensuring smooth transitions and successful team collaboration. Expertise in conflict resolution and effective communication, valued by employers for maintaining high standards and achieving results.

Self-motivated Nursing Assistant, brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Overview

14
14
years of professional experience

Work History

Staff Coordinator

Assisting Hands
05.2023 - Current
  • Streamlined the scheduling process for more efficient time management and improved employee satisfaction.
  • Maintained accurate personnel records for all employees, ensuring confidentiality while adhering to legal requirements.
  • Oversaw recruitment efforts to attract top talent, leading to an increase in overall staff quality and skill sets.
  • Facilitated conflict resolution between team members through mediation and open communication channels, maintaining a healthy work environment.
  • Implemented innovative onboarding processes to quickly integrate new hires into the team, reducing ramp-up times significantly.

Nursing Assistnt

McGregor PACE
08.2011 - Current
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
  • Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
  • Provided effective pre-and post-operative care by preparing patients for surgery, monitoring vital signs, and assisting with pain management techniques.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

Nursing Assistant

Dorothy Hadar (private)
10.2023 - 03.2025
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
  • Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
  • Facilitated patient education on self-care practices, empowering individuals in their recovery process.
  • Implemented stress-reduction techniques, enhancing patient well-being and recovery experiences.

Nursing Assistant

BrightStar Care
01.2018 - 05.2023
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.

Banquet Server

Hilton Hotel & Resorts
10.2019 - 09.2022
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Worked with banquet manager to coordinate event set up and schedule.

Nursing Assistant

The Cleveland Clinic
09.2013 - 08.2018
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
  • Documented care actions by completing records and logs in medical software system.
  • Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
  • Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
  • Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
  • Contributed to effective communication between patients and healthcare providers by translating medical jargon into easily understandable language.

Education

High School Diploma -

Jane Addams Business Career Center
Cleveland, OH
06-1990

Skills

  • Training and mentoring
  • Recruitment and hiring
  • Employee relations
  • Staff development
  • Organizational expertise
  • Scheduling proficiency
  • Delegation techniques

Timeline

Nursing Assistant

Dorothy Hadar (private)
10.2023 - 03.2025

Staff Coordinator

Assisting Hands
05.2023 - Current

Banquet Server

Hilton Hotel & Resorts
10.2019 - 09.2022

Nursing Assistant

BrightStar Care
01.2018 - 05.2023

Nursing Assistant

The Cleveland Clinic
09.2013 - 08.2018

Nursing Assistnt

McGregor PACE
08.2011 - Current

High School Diploma -

Jane Addams Business Career Center

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