Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Interests
Timeline
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Karlene Petgrave-Campbell

Newark,NJ

Summary

Dedicated Direct Care Professional with a proven track record at Sevita Health, skilled in compassionate caregiving and individualized service planning. Enhanced client well-being through effective crisis intervention and behavioral management, fostering strong relationships that improved overall satisfaction. Committed to maintaining safety and dignity while promoting independence and emotional support for diverse client needs.

Overview

23
23
years of professional experience

Work History

Direct Care Professional

Sevita Health
100 Randolph Rd.
07.2019 - Current
  • Ensured a safe and comfortable environment by maintaining clean and organized living spaces for clients.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Supported clients'' emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
  • Upheld ethical standards in all aspects of care provision, maintaining confidentiality and respecting the dignity of each individual client.
  • Fostered strong relationships with clients, families, and team members to create a supportive network for each individual.
  • Enhanced client well-being by providing personalized care and support in daily living tasks.
  • Maximized client satisfaction by promptly addressing concerns or requests from families regarding their loved one''s care plan or overall experience in our program.
  • Contributed to higher quality of life for clients by addressing any barriers or challenges that arose within their home settings or daily routines.
  • Managed emergencies effectively while remaining calm under pressure, ensuring prompt medical attention if needed.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Increased client participation in community activities through careful planning and coordination with local organizations.
  • Promoted physical health among clients by assisting with exercise routines and encouraging an active lifestyle.
  • Improved client independence through the implementation of tailored activities and skill-building exercises.
  • Provided reliable transportation for clients to appointments, community events, and recreational activities.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Assisted clients in achieving personal goals by developing customized care plans based on individual needs.
  • Collaborated with interdisciplinary teams to develop strategies that best suited the unique needs of each client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Maintained clean, safe, and well-organized patient environment.
  • Followed nutritional plans to prepare optimal meals.
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Facilitated a positive group dynamic by encouraging clients to share their experiences, support one another, and celebrate each other''s achievements.
  • Built trust between staff members through open communication about challenges and successes within the team.
  • Demonstrated respect for cultural diversity among clients by incorporating multicultural resources into care plans as appropriate.
  • Encouraged self-advocacy skills in clients by guiding them through various decision-making processes related to their care plans.

Direct Support Professional

Bellweather/ DNS/ Mentor Network.
Bridgewater, NJ
12.2016 - 07.2019
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Medical Coordinator

Evelin Douglas Center
Brooklyn, NY
04.2007 - 08.2008
  • Enhanced patient care by efficiently coordinating medical services and streamlining communication between healthcare professionals.
  • Promoted positive relationships between patients and healthcare providers through professional communication skills and empathetic understanding of individual needs.
  • Implemented quality control measures to continually assess clinic performance, identifying areas for improvement and implementing solutions proactively.
  • Managed referral processes effectively, facilitating timely access to specialized care for patients in need of additional services beyond primary care offerings.
  • Reduced appointment wait times for patients by effectively managing schedules and optimizing appointment bookings.
  • Improved patient satisfaction by promptly addressing concerns, answering questions, and providing clear explanations of treatment plans.

Youth Counselor

NY State Office Children and Family Services.
Brooklyn, NY
01.2002 - 10.2006
  • Monitored youth behavior and offered guidance and support for positive change.
  • Assisted youth in developing problem-solving and communication skills to support stress management.
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
  • Provided crisis intervention and emotional support to youth.
  • Encouraged children to talk issues out with each other and without anger, which eased tense situations.

Education

Associate of Applied Science - Associate in Medical Allied Heath

Plaza College
Jackson Heights Queens
08.2008

Skills

  • Teamwork and cooperation
  • Compassionate caregiving
  • Bathing assistance
  • Patient care
  • First aid and safety
  • Grooming assistance
  • Dressing assistance
  • Individualized service planning
  • Professional boundaries
  • Social skills development
  • Emotional support
  • Client documentation
  • Meal preparation
  • Medication administration
  • Behavioral management
  • Behavior redirection
  • Life skills training
  • Autism spectrum support
  • Care plan management
  • Hygiene maintenance
  • Recreational activities
  • Client safety and first aid
  • First aid and CPR
  • Compassionate client care
  • Quality program protocols
  • Problem-solving
  • Time management
  • Daily living support
  • Direct patient care
  • HIPAA compliance
  • Health and safety requirements
  • Active listening
  • Verbal and written communication
  • Case documentation
  • Behavioral support
  • Appointment scheduling

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Collaborated with team of [Number] in the development of [Project name].

Affiliations

  • God Of Mercy Tabernacle Of Hope.

Languages

English

Interests

  • Engaging in food photography and sharing culinary creations on social media
  • I like trying new recipes and food trends
  • I enjoy cooking for friends and family gatherings
  • Drawing and Painting
  • Photography
  • Music

Timeline

Direct Care Professional

Sevita Health
07.2019 - Current

Direct Support Professional

Bellweather/ DNS/ Mentor Network.
12.2016 - 07.2019

Medical Coordinator

Evelin Douglas Center
04.2007 - 08.2008

Youth Counselor

NY State Office Children and Family Services.
01.2002 - 10.2006

Associate of Applied Science - Associate in Medical Allied Heath

Plaza College
Karlene Petgrave-Campbell