Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Karlesha Anderson

Karlesha Anderson

Healthcare Customer Service
Mobile,AL

Summary

Detail-oriented with strong understanding of bookkeeping principles and customer service. Experienced in developing and managing efficient billing and posting processes. Considered focused and organized team player.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Healthcare Billing Specialist

GetixHealth
Mobile, AL
02.2023 - Current
  • Collected payments and applied to patient accounts.
  • Responded to customer concerns and questions on daily basis.

Healthcare Customer Service Representative

ResultsCX
Mobile, AL
09.2022 - 08.2023
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.

Healthcare Customer Service Representative

ContinuumGlobal
Mobile, AL
04.2020 - 11.2021
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Investigated insurance claims denials and appeals.

Education

Diploma -

BC Rain
Mobile, AL
01.2015 - 05.2019

Skills

Collection calls

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Certification

Certified Medical Assistant: 9/2022

Timeline

Healthcare Billing Specialist

GetixHealth
02.2023 - Current

Healthcare Customer Service Representative

ResultsCX
09.2022 - 08.2023

Healthcare Customer Service Representative

ContinuumGlobal
04.2020 - 11.2021

Diploma -

BC Rain
01.2015 - 05.2019

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Karlesha AndersonHealthcare Customer Service