Summary
Overview
Work History
Education
Skills
Timeline
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Karley Halter

Eagle Mountain,UT

Summary

Personable Strategic Account Executive with proven success at building and maintaining long-term and profitable business relationships. Coordinates support, service and management resources and fulfills account performance requirements and customer expectations. Understands company products and services intimately and guides customers in applying ideal solutions to meet specific needs.

Overview

8
8
years of professional experience

Work History

Senior Strategic Account Executive

The Prism Health Group
04.2022 - Current
  • Partnered with internal resources to present additional value and expertise to clients.
  • Built relationships with customers and community to promote long term business growth.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Met and exceeded service level goals to achieve standards and expectations.
  • Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
  • Fostered customer trust by addressing concerns and needs using targeted problem-solving.
  • Assessed client needs and developed plans to adequately address current and future objectives.

Senior Account Executive

The Prism Health Group
11.2021 - 04.2022
  • Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.

Account Executive

The Prism Health Group
06.2020 - 11.2021
  • Built and maintained strong client relationships to drive business growth.
  • Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.

Account Executive

EBMS
12.2018 - 05.2020
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • Collaborated with internal teams to develop account strategy.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Attended networking events to build relationships and identify sales opportunities.

Assistant Account Manager

EBMS
05.2017 - 12.2018
  • Supported client relationships by acting as liaison between customer service and account management teams.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Maintained central database of key contacts, risk ratings, financial impact and key issues.

Medical/Office Assistant

CardioVascular Consultants Of Montana
08.2015 - 04.2017
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Registered patients and completed associated paperwork for accurate records.

Education

Associate of Science - Nursing

Montana State University - Bozeman
Bozeman, MT
06.2015

Skills

  • Team Collaboration
  • Outstanding Communication Skills
  • Workflow Optimization
  • Interpersonal Communication Skills
  • Relationship Management

Timeline

Senior Strategic Account Executive

The Prism Health Group
04.2022 - Current

Senior Account Executive

The Prism Health Group
11.2021 - 04.2022

Account Executive

The Prism Health Group
06.2020 - 11.2021

Account Executive

EBMS
12.2018 - 05.2020

Assistant Account Manager

EBMS
05.2017 - 12.2018

Medical/Office Assistant

CardioVascular Consultants Of Montana
08.2015 - 04.2017

Associate of Science - Nursing

Montana State University - Bozeman

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Karley Halter