Karley Lawler

Education:

• Delivered personalized educational information to enable positive learning experiences for all guests.
• Supervised guest interaction with exhibits to ensure guest and animal safety.
• Communicated with staff members to stay informed about new and existing exhibits.
• Participated in volunteer meetings and training sessions to learn about organizational changes and updates.

Husbandry:

• Maintained off-exhibit areas in clean, organized and safe fashion.
• Assisted with daily animal diet preparations and feeding.
• Maintained aquatic habitat cleanliness.

• Maintained and operated aquarium life support system and habitat cleanliness.
• Kept off-exhibit areas in clean, organized and safe fashion.
• Monitored animals for behavioral problems and signs of health issues.
• Brushed turtles shell to maintain good health and provide enrichment.
• Assisted with feedings and health checks.

• Resolved guests concerns and complaints while maintaining positive customer environment.
• Performed cash handling activities and secured nightly bank deposits.
• Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
• Built strong relationships with the community, nearby army base and first responders by offering promotions as well as extensive fund raising for local charities
• Maintained positive team environment by encouraging teamwork and respect.
• Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
• Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
• Coordinated with catering staff to deliver food services for special events and functions.