Karley Mattson
Tampa,FL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
Work History
Employee Benefits Specialist
Brown & Brown Insurance
Tampa, FL
02.2023 - Current
- Provided assistance to plan participants by explaining benefits information to ensure educated selections.
- Negotiated with benefits vendors to secure cost-effective services for the organization or company.
- Developed and evaluated methods and techniques for selecting, promoting, and training workers on insurance provided through their employer.
- Participated in the benefits renewal process, analyzing proposals and benefit guides, upon making recommendations to the decision-makers of each company.
- Assisted with the preparation of reports and presentations on benefit guides for senior management.
- Analyzed benefits, plan usage, and cost trends to advise on plan adjustments, negotiations with vendors during renewal.
- Reviewed invoices from vendors providing services related to employee benefits programs and services.
- Assisted employees with questions regarding their benefits coverage and eligibility.
- Provided training and support to HR team members on benefits administration best practices.
- Maintained high standards of customer service with reasonable response times and communication.
- Greeted clients and provided help with issues regarding claims, insurance coverage, and costs.
- Processed benefit enrollment forms, changes, and terminations.
Marketing / Legal Assistant
DJS Law Group
Tampa, FL
03.2022 - 02.2023
- Organized and prepared case exhibits and evidence for trial.
- Organized and executed court calendar with daily cases and supervisor meetings.
- Performed legal research using online sources and research.
- Created reports summarizing activities performed during each stage of the probate process.
- Organized legal documents in company filing systems and databases.
Marketing & Promotions Experience Specialist
University of Toledo
Toledo, OH
12.2017 - 06.2020
- Participated in promotional campaigns by creating advertising materials such as flyers and brochures.
- Advised clients on how to use social media tools effectively in their business operations.
- Developed social media content and scheduled posts to coincide with target audience usage.
- Developed and implemented campaigns to increase brand awareness.
- Participated in promotional events designed to increase university engagement.
Education
Bachelor of Science - Business Administration And Management
University of Toledo
Toledo, OH06-2019
Skills
- Personable and friendly communications
- Customer service experience
- Computer skills
- Keen attention to detail
- Distress tolerance
- Social media expertise
- Microsoft Excel certified
- 2-15 Florida Health Insurance License
- Word, DocuSign, Google AdWords, and other Microsoft Office products
Timeline
Employee Benefits Specialist
Brown & Brown Insurance
02.2023 - Current
Marketing / Legal Assistant
DJS Law Group
03.2022 - 02.2023
Marketing & Promotions Experience Specialist
University of Toledo
12.2017 - 06.2020
Bachelor of Science - Business Administration And Management
University of Toledo
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