Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karli Bowden

Pleasant Grove,UT

Summary

I am a goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. I have worked in retail a few times and am always looking to help people reach their goals in mind. Great at problem solving and customer service.

Overview

6
6
years of professional experience

Work History

Mixologist

Twisted Sugar
11.2022 - 12.2023
  • Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
  • Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Promoted a positive work environment through effective communication and teamwork among colleagues.
  • Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
  • Received cash, made change, and issued receipts.
  • Input orders into system at point of sale and created guest checks.
  • Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
  • Maintained an expert knowledge of classic cocktails as well as emerging trends in mixology to continually refine skillset.
  • Managed inventory to ensure availability of all necessary ingredients, reducing waste and optimizing costs.
  • Trained new mixologists, improving team skill level and ensuring consistent quality across all drinks.
  • Fostered positive team atmosphere, leading to increased job satisfaction and lower staff turnover.
  • Implemented new sanitation protocols, ensuring safe and clean working environment for both staff and patrons.
  • Created customer loyalty program, boosting repeat business and enhancing customer engagement.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Maintained impeccably clean, attractive and well-stocked bar area.

Hygienist Assistant

Stoneridge Dental
03.2021 - 01.2022
  • Contributed to practice growth by delivering outstanding patient experiences, driving referrals and repeat visits.
  • Assisted with dental radiographs, ensuring accurate and timely results for diagnostic purposes.
  • Maintained detailed records of patient treatments, supporting continuity of care across visits.
  • Enhanced patient satisfaction through diligent sterilization of instruments and equipment.
  • Maintained inventory levels of hygiene supplies, minimizing downtime due to stock shortages or delays in reordering items.
  • Streamlined appointment scheduling, facilitating a smooth workflow within the dental office.
  • Provided compassionate care for anxious patients, utilizing calming techniques to help them feel more comfortable during their visit.
  • Conducted dental screenings for early detection of oral health issues, promoting proactive treatment plans.
  • Prepared examination rooms efficiently, ensuring all necessary tools were readily available for each procedure.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Prepared patient X-rays and images for review by dentist.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.

Sales Associate

Victorias Secret
09.2020 - 03.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.

Ulta Beauty Advisor

Ulta Beauty Inc.
05.2018 - 07.2020
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Maintained counter and display areas for cleanliness and organization.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.

Education

American Fork High School
American Fork, UT
05.2017

Skills

  • Patience and empathy
  • Social media promotion
  • Cleanliness and sanitation
  • Training new staff
  • Cash handling accuracy
  • Customer relationship management
  • Inventory monitoring
  • Sales and marketing
  • POS system operation
  • Beverage preparation
  • Memory for orders
  • Point-of-sale system
  • Teamwork
  • Fast learner
  • Customer service
  • Professional attitude
  • Problem-solving abilities
  • Honest and dependable
  • Friendly and outgoing
  • Hospitality and guest service
  • Reliability
  • Excellent communication
  • Calm and composed
  • Cash handling
  • Conflict resolution

Timeline

Mixologist

Twisted Sugar
11.2022 - 12.2023

Hygienist Assistant

Stoneridge Dental
03.2021 - 01.2022

Sales Associate

Victorias Secret
09.2020 - 03.2021

Ulta Beauty Advisor

Ulta Beauty Inc.
05.2018 - 07.2020

American Fork High School

Similar Profiles

CREATE PROFILE