Karli Davis
Salt Lake City,UT
Summary
Ambitious Technical Writer that finds joy in writing clear and concise content that improves product usability. A problem solver that desires to contribute to company success by bridging the gap between documentation and customer-facing teams. Driven to create a successful product through cross-functional teamwork, creative design, and attention to detail.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Licensed Massage Therapist
The Grand America Hotel
Salt Lake City, UT
06.2021 - Current
- Performed 5-star massage services
- Speak with clients regarding health history, expectations, services, and procedures for safety and customer satisfaction.
Content Writer Intern
StudySmarter
, Remote
03.2022 - 04.2022
- Worked cross-functionally with Product and Editorial teams to ensure content met standards for target audience.
- Wrote and edited high-quality content and visually impactful layouts under deadline pressure to produce engaging and error-free content.
- Completed thorough research into assigned topics, SEO keywords, and relevant study material.
- Formatted articles for blogs and webpages with HTML, photos and infographics.
Licensed Massage Therapist
University Of Utah Hospital
Salt Lake City, UT
12.2019 - 04.2022
- Performed medical massage and created recovery protocols for injured and impaired patients
- Increased patient wellbeing by tailoring treatments based on notes from doctors and other department providers
Licensed Massage Therapist
Amangiri Spa & Resort
Canyon Point, UT
08.2018 - 11.2019
- Provide world class services at a luxury destination.
- Provide exceptional customer service and clientele discretion.
Financial Aid Counselor | Office Assistant
Acaydia Spa & School Of Aesthetics
Provo, UT
10.2016 - 01.2018
- Trained in government software to manage and process loans, grants, scholarships, and financial records.
- Communicated with prospective students to illustrate available financial aid opportunities.
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Authored clear and professional business documents.
- Managed director's calendars, scheduled meetings, and assisted with various operational tasks.
- Managed inventory, placed orders and handled payment for office supplies.
- Problem-solving for in-school protocols to help operations run smoothly.
Licensed Massage Therapist
Sundance Resort
Sundance, UT
06.2008 - 08.2018
- Twice recipient for employee of the year
- Performed training for newer massage therapists as a Lead Massage Therapist
- Assisted Spa Director in creating treatment protocols
Adjunct Instructor
Utah College of Massage Therapy
Orem, UT
05.2012 - 06.2015
- Adjunct teacher that managed around 50 students per term.
- Created presentations and lecture material for educational purposes.
- Ensured students understood material by maintaining open communication and breaking down difficult material into simpler concepts.
- Created and implemented course agendas, lesson plans, and activities to successfully meet course objectives.
Education
Associate of Science - Composition & Writing Studies
Salt Lake Community College
Salt Lake City, UT04.2022
Bootcamp - Web Development
Dev Mountain
Provo, UT07.2018
Skills
- Instruction Writing
- Technical Research
- Client Requirements
- MS Office Proficiency
- External Team Collaboration
- Technical Document Reading
- Team Support
Certification
LinkedIn Learning Courses: Creating a Communication Strategy || Learning to Write for the Web || Project Management Foundations || Product Management Tips
Timeline
Content Writer Intern
StudySmarter
03.2022 - 04.2022
Licensed Massage Therapist
The Grand America Hotel
06.2021 - Current
Licensed Massage Therapist
University Of Utah Hospital
12.2019 - 04.2022
Licensed Massage Therapist
Amangiri Spa & Resort
08.2018 - 11.2019
Financial Aid Counselor | Office Assistant
Acaydia Spa & School Of Aesthetics
10.2016 - 01.2018
Adjunct Instructor
Utah College of Massage Therapy
05.2012 - 06.2015
Licensed Massage Therapist
Sundance Resort
06.2008 - 08.2018
Associate of Science - Composition & Writing Studies
Salt Lake Community College
Bootcamp - Web Development
Dev Mountain