Dynamic and dedicated professional with a strong background in hospitality and childcare, exemplified during my tenure at Eddie Merlot's. Skilled in multitasking and problem-solving, I excel in creating welcoming environments and ensuring safety and cleanliness, while fostering positive relationships through patience and empathy. Committed to delivering exceptional service and support.
Overview
3
3
years of professional experience
Work History
Hostess / Hospitality Ambassador
Eddie Merlot's Prime Aged Beef & Seafood
Pittsburgh, PA
07.2025 - Current
Greeted and seated guests, ensuring optimal dining experience and satisfaction.
Managed reservation system, coordinating seating arrangements for efficient guest flow.
Maintained cleanliness and organization of front-of-house areas to support seamless operations.
Collaborated with waitstaff to communicate guest needs and special requests effectively.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Answered phone calls to take orders, give information and document reservations.
Performed light cleaning duties, such as wiping down tables, work space, cleaning glass doors, taking out trash, and checking bathrooms
Guest Service Representative / FOH Team Member
Nothing Bundt Cakes
Erie, PA
09.2025 - 05.2026
Delivered friendly, personalized service to customers, creating a welcoming bakery experience
Operated point-of-sale (POS) system to process cash, card, and mobile transactions accurately
Assisted guests with product selection, including flavors, sizes, and special occasion recommendations
Prepared and packaged cakes according to company standards, ensuring quality and visual appeal
Collaborated with team members to ensure efficient front-of-house operations
Cashier for Valet
Steel City Parking
Pittsburgh, PA
09.2023 - Current
Handled high-volume cash and card transactions with a strong focus on accuracy and accountability
Coordinated key tracking and distribution to valet drivers to ensure efficient vehicle retrieval
Delivered excellent customer service by greeting guests and assisting with directions and inquiries
Maintained accuracy and attention to detail in a fast-paced, high-responsibility environment
Childcare Provider
Private Client
Pittsburgh, PA
05.2024 - 08.2024
Worked with parents one-on-one to address individual needs of children in care.
Prepared tasty, nutritious meals for children.
Maintained safe environment by keeping watchful eye on children.
Supported children''s academic success by assisting them with homework assignments when needed.
Played engaging, age-appropriate games to entertain and educate children.
Assisted with household chores such as laundry, cleaning, and meal preparation to maintain an organized living space for both parents and children.
Ensured children''s emotional growth by providing consistent support, comfort, and encouragement.
Childcare Provider
Private Client
Pittsburgh, PA
05.2023 - 08.2023
Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Developed age-appropriate activities and crafts to engage children.
Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Enforced rules and managed behavior through developmentally appropriate discipline.
Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Education
Master of Science - Accelerated 3+2 Physician Assistant Program
Gannon University
Erie, PA
08.2029
High School Diploma -
Seton LaSalle Catholic High School
Pittsburgh, PA
05.2024
Skills
Patience and empathy
Child supervision
Childcare
Positive reinforcement
Hygiene and cleanliness
Age-appropriate activities
Safety awareness
Housekeeping abilities
Multitasking Abilities
Problem-solving
Caring and responsible
Organizational skills
Timeline
Guest Service Representative / FOH Team Member
Nothing Bundt Cakes
09.2025 - 05.2026
Hostess / Hospitality Ambassador
Eddie Merlot's Prime Aged Beef & Seafood
07.2025 - Current
Childcare Provider
Private Client
05.2024 - 08.2024
Cashier for Valet
Steel City Parking
09.2023 - Current
Childcare Provider
Private Client
05.2023 - 08.2023
Master of Science - Accelerated 3+2 Physician Assistant Program