Karli Gorgol

• Led a team of 20 + associates and 4 Managers in achieving sales goals and maintaining store standards.
• Started with 3 Million in yearly revenue and brought the location to 6 Million yearly revenue in two years 2019-2021
• Developed and implemented training programs to enhance staff performance and customer service skills.
• Analyzed inventory levels to optimize stock management and reduce shrinkage.
• Coordinated visual merchandising strategies to align with brand guidelines and improve customer engagement.
• Fostered a positive work environment through effective communication and team-building activities.
• Implemented loss prevention techniques, resulting in improved security measures within the store.
• Collaborated with regional management on promotional initiatives to drive traffic and increase revenue.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
• Optimized checkout process to reduce wait times, improving customer satisfaction scores.
• Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
• Interacted well with customers to build connections and nurture relationships.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

• Monitored daily operations to ensure compliance with company policies and procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
• Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

During this time i was helping Mandee transition to Charlotte Russe. The store was not ready as expected. During this year i would travel to my District managers low volume stores in Long Island so she could focus on her High volume stores in the city. This included Port Jefferson, East North Port and Holbrook NY Mandee Locations.

I trained the new Manager to take over the Holbrook location. I would meet regularly with the store managers to help revamp their stores. In addition to this i traveled to green acres to visual merchandize their store for the grand opening of Charlotte Russe.

• Developed and implemented visual merchandising strategies to enhance product visibility.
• Coordinated seasonal displays, ensuring alignment with marketing campaigns and promotions.
• Streamlined processes for inventory management, reducing restocking times significantly.
• Analyzed sales data to identify and capitalize on popular product trends for maximum profit margins.
• Collaborated with store managers to optimize product placement and sales, resulting in increased revenue.
• Played a key role in seasonal changeovers, preparing stores for fresh merchandise rotations with minimal downtime.
• Supported marketing efforts by collaborating on the design of eye-catching window displays that attracted new customers.
• Assisted in the creation of a visually cohesive shopping experience through careful coordination of color palettes, lighting schemes, and overall design elements.
• Collaborated with store management to maintain brand standards and presentation consistency.
• Analyzed sales data to optimize product placement and inventory turnover.
• Trained junior staff on visual merchandising techniques and best practices.

• Led team in achieving sales targets through effective staff training and operational support.
• Coordinated visual merchandising initiatives to align with brand standards and enhance store presentation.
• Oversaw daily operations, ensuring adherence to company policies and maintaining a high standard of store cleanliness.
• Managed daily cash handling procedures, ensuring accuracy in transactions and maintaining financial security.
• Assisted in recruiting top talent for various positions within the store, contributing to a high-performing team.
• Enhanced customer service experience by implementing staff scheduling and performance management strategies.
• Developed inventory control procedures, reducing stock discrepancies and improving accuracy.
• Streamlined communication between departments, fostering collaboration and efficient problem-solving.

• Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
• Assisted in visual merchandising to enhance product presentation and drive sales.
• Maintained accurate inventory records through effective stock management practices.
• Implemented promotional displays to attract customers and increase foot traffic.
• Trained new associates on sales techniques and store policies for improved performance.
• Collaborated with team members to achieve sales targets and enhance customer experience.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.