Karli Moke
Mays Landing
Summary
Dynamic bartender with extensive experience, excelling in creative mixology and outstanding customer service. Proven ability to manage high-volume events while ensuring compliance with alcohol awareness procedures. Skilled in bar restocking and effective communication, consistently enhancing guest satisfaction and driving revenue through upselling techniques.
Overview
16
16
years of professional experience
Work History
Bartender
K&L Bartenders
02.2015 - Current
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
Bartender/Server
Brio Tuscan Grille
04.2013 - 05.2015
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Server
Gourmet Italian Cuisine
08.2011 - 04.2013
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Prestige Diner & Restaurant
05.2009 - 08.2011
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Arts - Criminal Justice
Stockton University
Absecon, NJ05-2015
Skills
- Bar restocking
- Safe food handling procedures
- Basic accounting
- Complex Problem-solving
- Clear and effective communication
- Creative mixology
- Outstanding customer service
Timeline
Bartender
K&L Bartenders
02.2015 - Current
Bartender/Server
Brio Tuscan Grille
04.2013 - 05.2015
Server
Gourmet Italian Cuisine
08.2011 - 04.2013
Server
Prestige Diner & Restaurant
05.2009 - 08.2011
Bachelor of Arts - Criminal Justice
Stockton University
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