Karli Murray
Buffalo,NY
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Seeking a challenging position in a fast paced environment where I can use my skills and experience to make a positive impact.
Overview
5
5
years of professional experience
Work History
Insurance Agent
New York Life Insurance Co
08.2023 - Current
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Supervisor
Alexander Community Building
07.2019 - Current
- Keeping parents informed about their children's progress, responding to their questions and concerns, and working collaboratively with staff to create a positive and supportive environment for children.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Receptionist and Coordinator
Cheektowaga Softball Office
07.2019 - Current
- Resolve player disputes, as well as dealing with unexpected events such as weather cancellations or injuries in a timely and efficient manner.
- Plan and schedule games and playoffs, as well as keeping track of player registrations and finances.
- Manage website with updated information and scheduling changes.
Veterinary Assistant
Green Acres Animal Hospital
06.2022 - 03.2023
- Communicated with veterinary technicians and veterinarians to aid in quality care for the patients.
- Maintain a clean and sterile environment to adhere to safety and sanitation protocols.
- Assisted with the cleaning, feeding, and walking of pets to ensure animals are cared for and comfortable.
- Provided customer support to clients, answering questions and addressing concerns.
Education
No Degree - Veterinary Technology
Medaille College
Buffalo, NY06.2023
No Degree -
SUNY At Fredonia
Fredonia, NY12.2019
High School Diploma -
Maryvale High School
Cheektowaga, NY05.2018
Skills
- Communication
- Problem Solving
- Customer Service
- Time Management
- Finance
- Marketing
- Administrative Support
Timeline
Insurance Agent
New York Life Insurance Co
08.2023 - Current
Veterinary Assistant
Green Acres Animal Hospital
06.2022 - 03.2023
Supervisor
Alexander Community Building
07.2019 - Current
Receptionist and Coordinator
Cheektowaga Softball Office
07.2019 - Current
No Degree - Veterinary Technology
Medaille College
No Degree -
SUNY At Fredonia
High School Diploma -
Maryvale High School
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