Summary
Overview
Work History
Education
Skills
Timeline
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Karli Quesenberry

St. Petersburg,FL

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

6
6
years of professional experience

Work History

SEO Campaign Manager

Next Net Media
11.2022 - 10.2023
  • Led successful SEO campaigns, improving organic search rankings, increasing website traffic, and enhancing conversions for diverse clients.
  • Communicated effectively with with up to 140 clients monthly, delivering regular updates on campaign performance, and ensuring exceptional customer satisfaction
  • Developed and executed comprehensive SEO strategies, leveraging keyword research, data-driven insights and E-E-A-T principles to achieve measurable results

Server /Bartender

Sup Dogs
09.2020 - 08.2022
  • Cultivated warm relationships with ~200 customers a day while maintaining 10% faster turnaround time, boosting company profit
  • Placed orders using POS system in under 2 min while accurately managing bills in a fast-paced environment
  • Skillfully mixed both standard and specialized drink orders using liquor, fruits, and sugars
  • Bolstered company brand through extraordinary service, leading to national recognition and 3x winning Barstool Best Bar in the country

Server

Brixx Wood Fired Pizza
05.2017 - 12.2020
  • Meticulously communicated 50+ dining orders per day to kitchen staff while consistently multitasking, creating a more efficient workplace
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods
  • Resolved and followed through with guest complaints to sustain complete customer satisfaction and workforce effectiveness

Education

BS - Business Management

EAST CAROLINA UNIVERSITY

Skills

  • Time Management
  • Organization
  • Attention to Detail
  • Teamwork
  • High-Volume Dining
  • Suggestive Selling
  • Microsoft Office
  • SEO-Certified
  • Microsoft Office
  • SEO-Certified

Timeline

SEO Campaign Manager

Next Net Media
11.2022 - 10.2023

Server /Bartender

Sup Dogs
09.2020 - 08.2022

Server

Brixx Wood Fired Pizza
05.2017 - 12.2020

BS - Business Management

EAST CAROLINA UNIVERSITY
Karli Quesenberry