Summary
Overview
Work History
Education
Skills
Timeline
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Karli Wojtach

Indianapolis,IN

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible, professional, and willing to go extra mile to assist others with solving problems. Knowledgeable while offering experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Camp Bow Wow
11.2022 - Current
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
  • Completed data entry and filing to keep records updated for easy retrieval.

Host

Fujiyama Steakhouse Of Japan
04.2021 - 11.2022
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.

Education

Bachelor of Science -

Purdue University
West Lafayette, IN
05.2027

High School Diploma -

Franklin Central High School
Indianapolis, IN
05.2023

Skills

  • Guest Relations
  • Supply Management
  • Front Office Management
  • Customer Service
  • Office Organization
  • Team Collaboration

Timeline

Front Desk Receptionist

Camp Bow Wow
11.2022 - Current

Host

Fujiyama Steakhouse Of Japan
04.2021 - 11.2022

Bachelor of Science -

Purdue University

High School Diploma -

Franklin Central High School

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Karli Wojtach