Karlie Dartt
Freeport,FL
Summary
Dependable server/bartender providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Server/Head Bartender
Red Rock Restaurant
05.2023 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
Server/Bartender
Texas Roadhouse
09.2021 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Server/Bartender
Red Rock Restaurant
05.2019 - 08.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Wall High School
Wall, SD05.2019
Skills
- Order Delivery Practices
- Beverage Preparation
- Food Inspection
- Table Setting
- Guest Engagement
- Food Running
- Safe Food Handling
- Order Management
- Supply Restocking
- Point of Sale Operation
- Food Sales and Promotion
- Multitasking Abilities
Timeline
Server/Head Bartender
Red Rock Restaurant
05.2023 - 10.2023
Server/Bartender
Texas Roadhouse
09.2021 - 05.2023
Server/Bartender
Red Rock Restaurant
05.2019 - 08.2020
High School Diploma -
Wall High School
Similar Profiles
Timothy EvelyTimothy Evely
General Manager/ GSM at Red Rock Honda/ Red Rock KiaGeneral Manager/ GSM at Red Rock Honda/ Red Rock Kia
Dave HauptDave Haupt
Director of Tax/Partner at Red Rock Tax and ConsultingDirector of Tax/Partner at Red Rock Tax and Consulting
Norma RubioNorma Rubio
Captain – Contract Beds Monitor / DC / DHO at Red RockCaptain – Contract Beds Monitor / DC / DHO at Red Rock
Heather DeCarlo BSN RNHeather DeCarlo BSN RN
RN Clinical Care Coordinator at Acentra HealthRN Clinical Care Coordinator at Acentra Health
Amelia DykesAmelia Dykes
In-Home Nanny at Private Family ClientIn-Home Nanny at Private Family Client