Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karlie Mickle

Stow,OH

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Food Expeditor

Barrio
11.2022 - Current


  • Assisted preparation of food plates, overseeing quality and appearance.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.

Cook

Barrio
11.2022 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Communicated closely with servers to fully understand special orders for customers.
  • Ran dishwashing equipment and ensured dishes were clean and sanitized.

Server

Breakwall BBQ
05.2020 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Manager of Food Runners

Breakwall BBQ
05.2020 - Current
  • Coordinated employee schedules and new hire training.
  • Oversaw front of house personnel to maintain adequate staffing.
  • Identified customer needs to respond proactively to concerns, boosting customer satisfaction.

Education

Business/General Studies

Kent State University
Kent, OH

High School Diploma -

Conneaut High School
Conneaut, OH
05.2022

Skills

  • Personal Grooming Standards
  • Menu Offering Knowledge
  • Restaurant Operation
  • Guest Satisfaction
  • Transactions and Cash Handling
  • Dining Customer Service
  • Table Bussing
  • Waiting Tables
  • Adaptable and Flexible
  • Quality Control

Timeline

Food Expeditor

Barrio
11.2022 - Current

Cook

Barrio
11.2022 - Current

Server

Breakwall BBQ
05.2020 - Current

Manager of Food Runners

Breakwall BBQ
05.2020 - Current

Business/General Studies

Kent State University

High School Diploma -

Conneaut High School

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Karlie Mickle