Karlie Stack
Fairhope,AL
Summary
To develop and apply advanced administrative skills, contributing to improved office efficiency and organizational growth.
Overview
11
11
years of professional experience
Work History
Dental Insurance Coordinator
Fairhope Dental Associates
08.2024 - 04.2025
- Negotiated pre-authorizations for necessary dental procedures, securing coverage for vital treatments otherwise not covered.
- Assisted patients in understanding their dental insurance benefits, coverage limits, and out-of-pocket expenses.
- Served as a liaison between patients, dental providers, and insurance companies to resolve any discrepancies or misunderstandings regarding coverage or billing issues.
- Reduced billing errors by consistently verifying insurance eligibility prior to service delivery.
- Verified insurance and communicated coverage to staff and patients.
Lead Supervisor
Vayan Group
01.2023 - 08.2024
- Led integration of Quality, Operations, and Business Analyst teams, improving efficiency by 40%
- Implemented standardized processes, reducing errors by 50%
- Managed critical databases for Nissan, ensuring the correct data accuracy is being implemented
- Supervised payroll operations for 15 employees with zero discrepancies
Medical Authorization Representative
Comp. Pain and Neuro
06.2020 - 11.2022
- Streamlined prior authorization process, reducing turnaround time by 35%
- Expanded role to manage Botox treatment coordination across multiple offices
- Maintained 100% HIPAA compliance in handling sensitive patient data
- Managed all in-office inventory, optimizing supply levels and reducing waste in one office
Administrative Manager
Marquee Dental Partners
07.2017 - 07.2019
- Optimized operations for multiple dental offices, increasing patient capacity in each office
- Implemented standardized scheduling system, improving resource utilization by 30%
- Developed training programs, reducing new employee onboarding time across the business
- Verified and processed patient insurance policies, ensuring accurate coverage information and minimizing billing errors
Banker and Teller
US Bank
01.2014 - 06.2017
- Managed diverse customer accounts, increasing client protection
- Processed loans and financial transactions with 100% accuracy
- Oversaw ATM operations, reducing downtime by 30%
- Provided notarization services, enhancing the bank's service offerings
- Consistently exceeded sales targets for banking products
Education
High School Diploma -
North Forsyth High School
01.2012
Skills
- Banking Operations
- Account Management
- Loan Processing
- Notary Services
- Cash Handling
- Customer Service Excellence
- Data Analysis
- Regulatory Compliance
- Team Leadership
- Problem-Solving
- Attention to Detail
Timeline
Dental Insurance Coordinator
Fairhope Dental Associates
08.2024 - 04.2025
Lead Supervisor
Vayan Group
01.2023 - 08.2024
Medical Authorization Representative
Comp. Pain and Neuro
06.2020 - 11.2022
Administrative Manager
Marquee Dental Partners
07.2017 - 07.2019
Banker and Teller
US Bank
01.2014 - 06.2017
High School Diploma -
North Forsyth High School
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