Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Karlin Harris

Elkridge,Maryland

Summary

Highly motivated professional with experience in providing quality repairs and maintenance. Skilled in diagnosing and repairing engine, transmission and brakes. Adept in creating detailed service reports and managing customer relationships. Hardworking, highly motivated and dependable professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful, results-driven, and detail oriented with a passion for growth and efficiency to meet company needs and increase service value.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Technician

Antwerpen Nissan
Baltimore, Maryland
06.2022 - 09.2023

Completed preventive maintenance such as oil changes, tire rotations, and brake services.
Performed routine maintenance and service inspections on vehicles, such as oil changes, tire rotations, and brake repairs.
Provided customer service by explaining repair options clearly so that customers could make informed decisions about their vehicles' needs.
Utilized specialized diagnostic tools and equipment to inspect, diagnose, and repair vehicles.
Diagnosed vehicle malfunctions and performed required repairs.
Completed preventative maintenance tasks such as changing spark plugs, filters and timing belts.
Checked fluid levels such as transmission fluid, engine coolant, power steering fluid, ensuring that they are at correct levels for efficient operation of the vehicle.
Maintained a clean working environment by adhering strictly to established safety protocols.
Conducted safety tests on vehicles after repairs were completed to ensure that they met quality standards.
Replaced worn and defective gaskets, belts, and filters.
Maintained detailed records of all work performed in accordance with dealership standards.
Documented work performed on vehicles, fostering traceability.
Performed routine and scheduled maintenance services.
Maintained cleanliness of work area.
Ensured proper and efficient functioning.

Technician

EBG Recycling
Hanover, MD
06.2021 - 05.2022

Collected recycling from homes and businesses; operated back end of recycling truck

Identified non-recyclable items for proper disposal.

Laborer

IMC Outdoor Solutions
Halethorpe, Maryland
04.2020 - 03.2021

Removed debris from work site utilizing wheelbarrows or dumpsters efficiently.
Maintained the highest safety standards while operating equipment on construction sites.
Efficiently loaded and unloaded materials from trucks using a forklift.
Provided assistance to other laborers when needed in order to complete tasks quickly.
Reported equipment maintenance issues to the supervisor.
Followed safety protocols and protective gear requirements to foster safe work environment.

Technician

Jiffy Lube
Columbia, Maryland
08.2018 - 10.2018

Perform oil changes, tire rotations, evaluate brakes, lube services, check engine fluid, etc.
Inspected completed vehicle repairs for quality assurance prior to customer delivery.
Followed established policies and procedures related to the use of protective clothing when necessary.

Ensured adherence to company policies regarding health and safety regulations.
Resolved customer complaints promptly in order to maintain positive relationships.
Performed preventive maintenance services such as oil changes, lubrication, tune-ups, brake work, tire rotation and balancing.

Adhered to company safety guidelines and procedures as outlined by management.
Documented work performed on vehicles, fostering traceability.
Conferred with customers to obtain descriptions of vehicle problems and repair requirements.
Maintained a clean work area at all times according to established standards.
Demonstrated excellent customer service skills by responding promptly to inquiries about services offered.
Performed minor mechanical work including brake jobs, suspension replacements, oil changes.
Operated power tools such as grinders and drills in order to remove old parts or install new ones.

Technician

Antwerpen Hyundai
Catonsville, Maryland
11.2016 - 08.2018

Perform PMI's, tire rotations, oil changes, brakes, etc.
Performed equipment diagnostics to recommend corrective actions for operational problems.
Preserved equipment by performing regular maintenance checks, replacing parts or performing repairs.
Employed variety of handheld and power tools for troubleshooting equipment and systems.
Read manufacturers' schematics and technical assistance bulletins to work through difficult repairs.
Verified product performance in line with defined criteria.
Educated customers with hands-on demonstrations of equipment and technology.


Technician

Vehicles for Change/Full Circle Service Center
Halethorpe, Maryland
11.2015 - 05.2016

Student: Automotive Mechanic Program

Learn basics of gasoline engine, brake, exhaust, and electrical systems

Change oil, and learn engine diagnosis

Learn basics of gasoline engine, brake, exhaust, and electrical systems, change oil, and learn engine diagnosis.
Repaired and replaced parts including engines, transmissions, brakes, suspension systems, cooling systems and electrical components.
Cleaned up work area regularly to maintain a safe environment.
Removed worn or damaged parts from vehicles by hand or with the use of specialized tools.
Tested vehicle performance with specialized tools to ensure proper functioning of all components.
Checked tire pressure, fluid levels, belts and hoses for wear or damage.
Identified necessary repairs through visual inspections and road tests.
Performed regular maintenance services such as oil changes, lubrications and tune-ups on vehicles.
Disassembled engine components for inspection or repair purposes.
Utilized power tools to complete repairs efficiently and effectively.
Demonstrated excellent communication skills when interacting with customers.
Adhered to safety protocols when working with heavy machinery or hazardous materials.
Provided technical advice regarding preventative maintenance strategies.
Inspected and tested new vehicles for potential problems prior to customer delivery.
Reassembled engine components after completing repairs or replacements.
Ensured that all work was completed according to manufacturer specifications.
Installed new parts following manufacturer instructions carefully.
Completed preventive maintenance such as oil changes, tire rotations, and brake services.
Replaced worn and defective gaskets, belts, and filters.
Utilized specialized diagnostic tools and equipment to inspect, diagnose, and repair vehicles.
Troubleshot and repaired electrical and mechanical systems to address transmission, engine, and climate control system issues.
Diagnosed, serviced, and repaired light trucks, SUVs, and passenger cars.
Documented work performed on vehicles, fostering traceability.
Conferred with customers to obtain descriptions of vehicle problems and repair requirements.
Disassembled units and inspected parts for wear with micrometers, calipers and gauges.
Identified flaws and imperfections with vehicles.
Reported undocumented vehicle quality concerns and observed vehicle trends.
Maintained cleanliness of work area.
Replaced damaged components to address vehicle malfunctions.
Aligned wheels and steering mechanisms using alignment equipment and wheel-balancing machines.
Ensured proper and efficient functioning.
Replaced, and adjust defective fuel injectors, carburetor parts, and gasoline filters.
Performed routine and scheduled maintenance services.

Technician

Bob Evans
Columbia, Maryland
01.2015 - 08.2015

Load, unload, and stock dishes from restaurant area to prep area within kitchen

Also prepares food to be used by cooks when orders come to ordering station.

Maintained a clean work environment by sweeping, mopping, dusting and organizing storage areas.
Pressed buttons to activate cleaning equipment or machines.

Technician

Jiffy Lube
Clarksville, Maryland
07.2010 - 09.2010

Adhered to company safety guidelines and procedures as outlined by management.
Documented work performed on vehicles, fostering traceability.
Conferred with customers to obtain descriptions of vehicle problems and repair requirements.

Completed preventive maintenance such as oil changes, tire rotations, and brake services.

Performed preventive maintenance services such as oil changes, lubrication, tune-ups, brake work, tire rotation and balancing.

Resolved customer complaints promptly in order to maintain positive relationships.
Maintained a clean work area at all times according to established standards.

Technician

United Parcel Service (UPS)
Burtonsville, Maryland
11.2008 - 01.2009

Deliver and pick-up packages during holiday season, load and unload truck.
Loaded and unloaded delivery truck with packages ranging in size from small envelopes to large boxes, ensuring accuracy of delivery.
Ensured proper security measures were taken when transporting valuable items on behalf of customers.
Organized cargo area of van according to established procedures for easy access and efficient loading and unloading process.
Exhibited strong problem solving skills when dealing with unexpected situations that arose during course of workday.
Loaded merchandise onto trucks using hand truck or dolly safely without causing damage.
Assisted driver in navigating traffic congestions or detours due to road construction or weather events.
Provided excellent customer service by delivering packages on time as scheduled.
Assisted drivers with off-loading products to customer locations.
Helped drivers with paperwork, route planning, and navigating through unfamiliar areas.
Secured items in position on trucks to prevent damage during shipment.
Obtained customer signature on receipt to confirm pickup or delivery.

Technician

Imaginative Landscaping
Jessup, Maryland
09.2008 - 12.2008

Lawn maintenance and beautification

Maintained equipment.

Shoveled, spread, and leveled soil, gravel, and stones.

Cared for established lawns by mulching, aerating, and weeding.
Used shears, pruners, or chain saws to prune and trim trees and shrubs.
Planted trees, bushes, and flowers to beautify grounds.
Applied mulch and other organic materials to support garden and landscape growth.
Pruned and trimmed trees, shrubs, and hedges in accordance with landscape designs.
Provided exceptional customer service by addressing any concerns promptly.

Store Associate

Food Lion
Elkridge, Maryland
05.2007 - 08.2007

Bagging groceries, stocking shelves, janitorial duties, cart check and customer assistance.
Stocked shelves with merchandise according to established guidelines.
Adhered strictly to company policies regarding use of coupons, discounts.
Engaged customers in friendly conversation while ringing up purchases at the register.
Responded promptly to customer complaints or issues that arose during shift hours.
Provided excellent customer service by addressing inquiries in a timely and friendly manner.
Maintained cleanliness of store floor, shelves, displays, and back room areas.
Greeted customers and ascertained what each customer wanted and needed.
Answered questions regarding store and merchandise.

Cashier

Taco Bell
Jessup, Maryland
03.2005 - 08.2005

Operated cash register and accurately processed payments, returns, and exchanges.
Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Built and maintained positive working relationships with co-workers.
Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
Provided excellent customer service by greeting customers and offering assistance.
Accurately processed customer payments using cash, credit cards, and checks.
Provided efficient and courteous service to customers.
Developed strong customer relationships to support satisfaction and loyalty.
Handled customer complaints and inquiries in a courteous and efficient manner.
Delivered exceptional customer service at all points of contact.

Education

Diesel Technology Certification -

North America Trade School
11.2009

GED/Howard Community College -

Hammond High School
08.2008

Auto Mechanic Training/Maintenance -

Vehicles for Change

Skills

Problem-Solving
Brake Systems
Team Collaboration
Flexible Schedule
Customer Relations
ASE Certification
Strong Work Ethic
Preventative Maintenance
Fuel Systems
Coolant System Control
Heating and Air Conditioning
Changing Oil
Customer Service
Preventive Maintenance
Parts Replacement

Environmental Compliance

Attention to Detail

Deadline Compliance

Safety Equipment

Certification

  • ASE: maintenance and light repair
  • Brakes
  • Suspension and steering
  • Automobile service technology

References

  • Mr. Quentin Reinhardt, 717) 875-4453
  • Mrs. Karen Raines, RT(R), 443) 326-9510
  • Mr. Brian Mchan, 443) 791-7605

Timeline

Technician

Antwerpen Nissan
06.2022 - 09.2023

Technician

EBG Recycling
06.2021 - 05.2022

Laborer

IMC Outdoor Solutions
04.2020 - 03.2021

Technician

Jiffy Lube
08.2018 - 10.2018

Technician

Antwerpen Hyundai
11.2016 - 08.2018

Technician

Vehicles for Change/Full Circle Service Center
11.2015 - 05.2016

Technician

Bob Evans
01.2015 - 08.2015

Technician

Jiffy Lube
07.2010 - 09.2010

Technician

United Parcel Service (UPS)
11.2008 - 01.2009

Technician

Imaginative Landscaping
09.2008 - 12.2008

Store Associate

Food Lion
05.2007 - 08.2007

Cashier

Taco Bell
03.2005 - 08.2005

Diesel Technology Certification -

North America Trade School

GED/Howard Community College -

Hammond High School

Auto Mechanic Training/Maintenance -

Vehicles for Change
  • ASE: maintenance and light repair
  • Brakes
  • Suspension and steering
  • Automobile service technology
Karlin Harris