Karlina Jones
Dyer,NV
Summary
Seeking an Entry Level Data Entry opportunity leveraging a solid foundation in data entry tasks including accurate data entry, a sharp eye for details, setting goals to consistently exceed customer satisfaction standards. Always seeking new ways to improve processes, accuracy, and efficiency to forward the company goals.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Sales Associate
A.K.LUXE
Las Vegas, NV
02.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about sizing, accessories, and merchandise care.
- Increased customer loyalty with personalized shopping experiences and attentive service.
Security Officer
Allied Universal Security Services
Las Vegas, NV
04.2021 - 02.2025
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Responded quickly to emergency situations to assess and deflect issues.
- Wrote detailed reports of all security breaches and investigations.
Office Assistant
Rolling Rod's Trucking Co.
Palmdale, CA
01.2017 - 03.2021
- Fulfilled office assistant responsibilities for a fast-paced company. Maintained customer relationships, handled shipping and communication logistics.
- Monitored and responded to client emails. Resolved complaints and issues 53% faster than previous office assistant. Increased customer retention 22%.
- Used MS Office, Word, and Excel for correspondence, scheduling, and reports. Decreased clerical errors by 15%. Lowered scheduling mistakes by 32%.
- Performed CRM data entry for all sales orders. Completed and sent sales orders to warehouses. Noticed a recurring problem that saved $25,000/year.
Sales Merchandiser
Muff Diddy's Kitchen
Lancaster, California
04.2014 - 01.2017
- Developed strategic merchandising plans for product placement and promotion, resulting in higher revenue.
- Monitored competitor activities and trends, adjusting strategies accordingly to maintain a competitive edge in the market.
- Increased sales by establishing strong relationships with clients and understanding their needs.
- Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
- Conducted regular store visits to ensure proper execution of merchandising strategies, maintaining a professional store appearance.
- Analyzed sales data to identify opportunities for growth, implementing targeted action plans that drove increased performance.
- Collaborated with marketing teams on promotional campaigns, driving higher customer engagement and loyalty.
- Trained new sales merchandisers on company policies, products, and best practices to ensure consistent high-quality performance across the team.
- Consistently met or exceeded assigned monthly sales targets through diligent planning efforts coupled with exceptional interpersonal skills when interfacing with clients.
Office Assistant
Smith Family Trucking
Lancaster, CA
09.2011 - 02.2014
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Expedited document processing with accurate data entry and timely filing.
- Increased team productivity, organizing and scheduling appointments and meetings without overlap.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
High School Diploma -
Quartz Hill High School
Lancaster Ca 05.2009 - 01.2014
Skills
- Proficient in lifting 50 pounds
- Adept at meal preparation and baking
- Collaborative team member
- Experienced with Microsoft software
- Efficient typing skills with extensive experience
- Five years of management experience
- Skilled in digital tools and technologies
- Skilled in facility maintenance
- Customer service
- Sales techniques
Accomplishments
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Resolved product issue through consumer testing.
Timeline
Sales Associate
A.K.LUXE
02.2022 - Current
Security Officer
Allied Universal Security Services
04.2021 - 02.2025
Office Assistant
Rolling Rod's Trucking Co.
01.2017 - 03.2021
Sales Merchandiser
Muff Diddy's Kitchen
04.2014 - 01.2017
Office Assistant
Smith Family Trucking
09.2011 - 02.2014
High School Diploma -
Quartz Hill High School
05.2009 - 01.2014
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