Karlina Sumner
Richland,MO
Summary
Self-motivated and adaptable professional with experience in high-pressure roles. Known for strong organizational and communication skills, effectively contributing to team success and enhancing operational efficiency.
Knowledgeable with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Dedicated professional with strong teamwork skills and a commitment to customer satisfaction. Proven ability to thrive in fast-paced environments while maintaining attention to detail.
Overview
17
17
years of professional experience
Work History
Work On Line
Tyson Foods
Nashville, AR
10.2022 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Security Officer
Off Duty Officers
San Diego, CA
05.2020 - 03.2023
- Trained new security personnel on protocols, procedures, and emergency response techniques.
- Collaborated with management to refine security policies, enhancing overall operational effectiveness.
- Led team drills and training sessions to maintain preparedness for potential emergencies or threats.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Conducted regular patrols to identify and mitigate potential security risks.
- Developed incident reports detailing security breaches or unusual activities for management review.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
Security Officer
Allied Universal Security Services
San Diego, CA
02.2019 - 02.2022
- Monitored facility access to ensure safety and security for personnel and visitors.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to alarms and emergency situations, coordinating with law enforcement when necessary.
- Developed incident reports detailing security breaches or unusual activities for management review.
- Implemented improved surveillance measures that enhanced monitoring efficiency across multiple sites.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
Cook's Assistant
McDonald's
San Diego, CA
09.2019 - 08.2020
- Assisted in food preparation and assembly, ensuring timely service and adherence to quality standards.
- Maintained cleanliness and organization of kitchen areas, promoting a safe working environment.
- Operated kitchen equipment, adhering to safety protocols for efficient meal production.
- Collaborated with team members to optimize workflow during peak hours, enhancing customer satisfaction.
- Monitored inventory levels, communicating needs for replenishment to ensure product availability.
- Trained new staff on kitchen procedures and safety practices, fostering teamwork and consistency.
- Assisted with portion control measures to maintain consistency in serving sizes across all menu items.
- Ensured proper storage of ingredients by organizing and labeling items in designated areas according to safety guidelines.
- Supported smooth restaurant operations by promptly restocking necessary supplies during peak hours.
- Kept an organized kitchen workspace by properly disposing of trash, recycling materials, and breaking down boxes efficiently.
- Improved kitchen efficiency by assisting in food preparation and maintaining a clean work environment.
- Maintained high levels of hygiene and food safety by regularly cleaning equipment, utensils, and kitchen workspaces.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Maintained composure and work quality while under stress.
- Assisted in setting up and breaking down kitchen stations.
- Stocked and rotated food items according to expiration dates.
- Monitored food temperature, discarding items not stored correctly.
- Trained new staff on food preparation and safety procedures.
Cashier
Sears
San Diego, CA
05.2009 - 12.2009
- Collaborated with team members to optimize checkout processes and reduce wait times.
- Ensured merchandise was properly stocked and organized on sales floor.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored inventory levels to assist in restocking efforts during peak hours.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
Cashier Assistant
Walmart
San Diego, CA
02.2007 - 02.2008
- Assisted customers with product inquiries and transactions efficiently.
- Operated cash register, handling payments accurately and promptly.
- Maintained organized checkout area, ensuring cleanliness and accessibility.
- Collaborated with team members to streamline checkout processes during peak hours.
- Supported inventory management by restocking shelves as needed.
- Provided exceptional customer service, resolving issues and enhancing shopping experience.
- Adapted to various roles within the store to meet operational demands effectively.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Bagged items securely to minimize breakages and reduce losses.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Retrieved items for customers and verified prices.
- Answered questions about store policies and addressed customer concerns.
- Trained new cashier assistants in company policies, procedures, and best practices for optimal performance.
- Managed returns and exchanges with focus on customer satisfaction and store policy adherence.
- Resolved customer complaints with patience and professionalism, maintaining store reputation.
- Provided feedback to management on customer needs and operational improvements.
- Conducted price checks for customers, facilitating smooth shopping experience.
Cashier
Target
San Diego, CA
03.2007 - 09.2007
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Assisted customers with product inquiries and provided exceptional service.
- Handled returns and exchanges according to store policies effectively.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Medical Technology
Kaplan College, San Diego
San Diego, CA06-2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Critical thinking
- Calm under pressure
- Active listening
- Verbal communication
Languages
English
Native or Bilingual
Timeline
Work On Line
Tyson Foods
10.2022 - 06.2024
Security Officer
Off Duty Officers
05.2020 - 03.2023
Cook's Assistant
McDonald's
09.2019 - 08.2020
Security Officer
Allied Universal Security Services
02.2019 - 02.2022
Cashier
Sears
05.2009 - 12.2009
Cashier
Target
03.2007 - 09.2007
Cashier Assistant
Walmart
02.2007 - 02.2008
Medical Technology
Kaplan College, San Diego