20+ years of Honorable military service. Global peacekeeping, humanitarian, freedom of navigation, interoperability, and military missions by managing leadership, communications, training, operations, logistics, compliance, and administration for over 300 cross functional staff. Comprehensive rules of engagement in antiterrorism and lawful practices. Safety- focused professional methodical about evaluating and optimizing worker conditions through use of strategic monitoring programs. Vigilant and analytical in isolating and addressing different concerns. Detail-oriented inspector with good multitasking and recordkeeping abilities.
Work History
Operations Manager
6 Years 4 Months
United States Marine Corps | 07.2020 - Current
Investigative Coordination. Devised processes to boost long-term business success and increase profit levels. Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives. Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance. Identified and resolved unauthorized, unsafe or ineffective practices. Spearheaded department training for appraisals of new components. Reviewed shift reports to understand current numbers and trends.
Streamlined ticket Productivity. Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues. Coordinated leadership workshops to educate team members on best practices to optimize productivity. Raised property accuracy and accountability by creating new automated tracking method.
Inspirational Leadership. Promoted positive customer experience through day-to-day supervision and management of primary work facility. Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
Prepared annual budgets with controls to prevent overages
Negotiated optimal contract terms and conditions to lessen business risk and maximize financial objectives
Reviewed contract plans and project specifics for thorough understanding
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
Human Resources Supervisor
1 Year 5 Months
United States Marine Corps | 01.2019 - 06.2020
Personal / Workforce Management. Restructured training curriculum and implemented Training Information Management System resulting in proper reporting of training for over 800+ employees. Advised in restructure of workforce organization for the company. Implemented an improvement plan for physical fitness for employees requiring additional assistance. Monitored medical and dental services for employees resulting in improved productivity. Served as representative for the company in Sexual Assault Prevention Program.
Coordinated changes to agreement which might occur during contract lifetime
Coordinated and attended meetings as company's main contact to review contractual obligations
ASSISTANT REGION OPERATIONS MANAGER
8 Months
United States Marine Corps | 07.2019 - 03.2020
Logistics planning. Implement logistics plans and orders for the Region. Support the coordination of ticket requests for logistics to support key stakeholders. Prepare documentation to support executive functions. Draft and review directives and guiding policies at local, state, and federal levels.
Project Management. Coordinated with multiple external companies and internal sections several major operations that encompass employee movement across international lines. Served as weapons verifier that resulted in 100% qualifications. Spearheaded the retrograde movement of equipment in the Southern California Region.
Organized internal workshops and staff development programs using various training methods such as classroom lectures and on-the-job training workshops.
Designed and developed customized training programs for on-the-job training for new hires.
Consistently ensured all training materials were up-to-date based on corporate client's specifications.
Advise on, or determine, a need for a product, service, and equipment.
Review technical requirements of the product, service, and equipment.
Determine and list the deliverables required from the contractor, with due dates.
Review and Analyze risk (low, medium, high), as appropriate.
Conduct market research to establish requirements and identify the marketplace for goods or services.
Provide technical information to assist in determining type of contract and level of competition; CONTRACT PLANNING or ACQUISITON PHASE (Pre-Solicitation).
Prepare the Statement of Work (SOW) or Performance Based SOW or Performance Work Statement (PWS), or Statement of Objectives (SOO) to establish the solicitation’s technical terms and conditions.
Create and/or review IGCE to ensure estimated costs are within budget and appropriate for the effort; Plan the technical aspects of the proposal evaluation process and develop evaluation criteria such as a QASP.
Conduct a thorough analysis of the potential for significant Organizational/Personal Conflicts of Interest (OCI/PCI).
Prepare and submit request for contract in Comprehensive Acquisition Management System (CAMS) or PRISM; and provide expertise and/or assistance to help the CO establish the contract’s technical terms and conditions.
Identified policy violation trends and retrained over thousands of employees on regulations
Conducted vulnerability assessments on bimonthly basis and produced countermeasures when issues arose
LOGISTICIAN, SPECIALIZED REGION
3 Months
United States Marine Corps | 10.2018 - 01.2019
Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Reported customer feedback to management.
Verified accurate account invoicing through collaboration with accounting department.
Oversaw the logistics distribution system from a stateside movement to Ancon, Peru. Tracked all equipment and personnel movements via air, ground, and sea that encompass over 100 near simultaneous operations. Anticipated critical personnel requirements and equipment shortfalls.
Developed safety training procedures and authored manuals for distribution to staff members.
Provided new-employee health and safety orientations and developed materials for presentations.
Recommended measures to help protect workers from potentially hazardous work methods, processes and materials.
Developed recommendations to reduce hazards by improving gear, behaviors and procedures.
Optimized new employee training on gear and procedures to maximize team safety.
Transportation Manager/Safety Manager
3 Years 1 Month
United States Marine Corps | 07.2014 - 08.2017
Observed staff to review compliance and safety to minimize losses due to violations or damage.
Prepared and updated employees' daily work schedules and resolved delivery problems.
Front-End Supervision and Training. Facilitated the scheduling, reporting, implementation of 5 large companies. Supervised the safe operations on Japanese roadways for a team of 40 vehicles. Served as Road Master and Regional Director for logistics operations. Accounted for equipment assets worth over $16M.
Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs.
Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
Provided new-employee health and safety orientations and developed materials for presentations.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Developed and implemented safety programs.
Reduced injuries among personnel with development and implementation of robust safety programs and policies.
Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems
Traffic Enforcement Agent
1 Year
United States Marine Corps | 06.2013 - 06.2014
Law Enforcement Operations. Performed rescue functions at accidents, emergencies, and disasters by directing traffic and administering emergency medical aid. Checked vehicle equipment for proper functioning prior to use. Handled citation and traffic violation paperwork. Monitored crowded public areas and events to mitigate risk and promote safety. Responded promptly to calls for protection of life and property, enforcement of laws and ordinances and public service calls. Recorded facts to prepare reports documenting incidents and activities.
Assisted in evaluating and analyzing offers received from suppliers and service providers.
Exercised discretion when dealing with confidential and sensitive matters.
Prepared rosters of suppliers and service providers to elicit quotes and bid information for supplies, inputs, and services.
Conducted investigations into incidents and reported on findings.
Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
Coached employees, managers and executives on effective safety policies.
Recommended changes to company culture to improve safety and meet changing demands.
Responded to any emergencies as instructed and with utmost efficiency.
Thoroughly analyzed criminal information and processed crime scenes
Branch Supervisor
3 Years 11 Months
United States Marine Corps | 06.2009 - 05.2013
Assisted front-line staff with handling difficulties, resolving problems and managing large transactions.
Motivated, trained and disciplined employees to meet performance benchmarks.
Maintained scheduling for main branch to keep shifts appropriately staffed.
Coordinated dispatching of 80 drivers to accomplish daily delivery requirements.
Provided timely transportation of diverse clients to healthcare facilities.
Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
Negotiated with vendors on freight costs, cutting shipping prices by 40%.
Ordered and purchased building materials for site construction
Worked alongside contractor to establish timelines for constructions projects and provided quality and cost control on various projects
Company Clerk
5 Years 1 Month
United States Marine Corps | 05.2006 - 06.2011
Screened telephone calls and resolved routine inquiries.
Opened and routed incoming mail and gathered outgoing mail for 100+ personnel.
Corrected and revised Excel spreadsheets, tables, charts and graphs.
Maintained office supplies and equipment, handled ordering and scheduled maintenance.
Oversaw inventory control, accounting and supply reports.
Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs.
Education
Master of Science - Homeland Security
Trident University International | Chandler, AZ | 07.2023
Bachelor of Science - Leadership
Trident University International | Chandler, AZ | 07.2022
Dean's List 2020-2022
Honoree of Summa Cum Laude
3.7 GPA
Skills
PROBLEM ANTICIPATION AND RESOLUTION
SECRET / SCI CLEARANCE
PERIMETER SECURITY
INTERNATIONAL RELATIONS
FACILITIES PROTECTION
SURVEILLANCE
PHYSICAL EVIDENCE
INFRARED SCOPES
TRAFFIC CHECKS
GOVERNMENT ASSETS
PROTECTION OF LIFE
POLICY DEVELOPMENT AND ENFORCMENT
SAFETY PROCEDURES
EMERGENCY SITUATIONS
Additional Information
Experienced at identifying the transportation, distribution, stock control, equipment, and services for warehousing records. Analyses and considers all logistical program requirements. Develop cost estimates supporting Programs, Planning, Budgets, and Execution Life Cycle Process. Plans for complex and long-term space management issues. Acts as a Contracting Officer Representative (COR) activities for logistical assets and services supporting infrastructure. Participates in meetings, discusses, and resolves logistics problems involving warehouse and operational space needs. Advises technical personnel as to inadequate, ambiguous or vague specifications to avoid Government liability. Resolves problems of delivery, production, quality, differing site conditions, inspection, and other pertinent matters; Performs cost/price analysis on change order proposals and analysis of delivery requirements. Ensures specifications and statements of work are prepared in a manner which adequately describes the Government's requirements without restricting competition; Advises technical personnel as to inadequate, ambiguous or vague specifications to avoid Government liability Performs research, analysis and evaluation of trends and forecasts on space usage and logistics requirements to meet future mission demands through military tracking systems such as Transportation Capacity Planning Tool (TCPT) and Common Logistics Command and Control (CLC2S).
Qualifications
Provides analytical services, supports formulations, justifications, presentations, and executes strategic budget process for logistical resources. Ensures efficient use of space, plans and initiates actions to improve conditions requiring alterations, modernizations, relocations, and/or realignment. Implements high level strategic warehouse operations for space logistics program, and tasks for service contracts and lease activities. Develops and delivers project updates and presentations to key stakeholders and management. Plans organizes, and conducts studies on logistics issues and programs.
Certification
Heating and Air Conditioning Technician, Mayfield Colledge -2022
Sexual Assault Victims Advocate -2017
Ground Safety Manager Certified -2018
Maritime Prepositioning Force Staff Planning (2017)
Global Combat Support System-Marine Corps (GCSS-MC) (2016)
References
Name Employer Title Phone Email
Carlos Granados USMC Supervisor 949-463-0369 carlos.granados@usmc.mil