Karl M. LePak
9202 Sally Ln. #1E, Schiller Park,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Security Manager
Stereo Night Club
Chiacgo , IL
08.2021 - Current
- Supervise nightclub grounds, entrances and exits and security officers on duty.
- Oversee team of security officers and managed scheduling and performance evaluations.
- Work in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
- Establish club security best practices and protocols to mitigate risk.
- Monitor property and investigated areas of suspicion.
- Identify, develope, implement and maintain security protocols and appearance standards.
- Develope improved training methods with focus on public safety and officer awareness.
- Monitor different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Business Owner & Lead Technician
Gabriel's Garage Door Depot
Schiller Park, IL
04.2017 - Current
- Consult with customers to assess needs and propose optimal solutions.
- Employ prompt decision-making and in-depth research to resolve issues.
- Study market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Remain up-to-date on current trends and attend industry trade shows and markets to view and order inventory.
- Create and monitor promotional approaches to increase sales and profit levels.
- Assess supplier quality to maintain tight cost controls and maximize business operational performance.
- Enhance product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
- Use print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
- Set, enforce and optimized internal policies to maintain responsiveness to demands.
- Verify parts and materials through audit inspections and independent checks.
Sales, Sales Manger, General Manger
City Scooters
Chicago, IL
03.2012 - 10.2017
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared large cash deposits with zero discrepancies.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Prepared merchandise for sales floor by pricing or tagging.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Aggressively pursued competitive accounts by differentiating company from competitors.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained records related to sales, returns and inventory availability.
- Solved customer challenges by offering relevant products and services.
- Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Organized promotional events and interacted with community to increase sales volume.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Completed orders and organized product deliveries to meet customer timetables.
- Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
- Tracked stock using company inventory management software.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Produced contracts, reports, letters, and proposals for clients.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
Tech, Lead Tech, Technical Operations Manager
Garage Door Group Chicago
Chicago, Illinois
01.2010 - 04.2017
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Developed and actualized policies and procedures to promote occupational health and safety best practices.
- Adhered to established policies and standards to safely complete projects.
- Validated adherence to best practices, quality standards and customer specifications.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Devised and implemented safety programs, encouraging team members to take time to analyze situations and determine best course of action.
- Managed, fixed and maintained up-to-date knowledge on Garage door and opener systems.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Maintained accurate records of malfunctions, installations, and service calls according to owner's guidelines.
- Managed team performance by training, mentoring, disciplining and motivating employees.
- Meticulously tracked all parts and devices used on each service call.
- Determined maintenance requirements and assigned repairs to qualified employees.
- Maintained quality assurance and customer satisfaction objectives.
- Planned, scheduled and delegated daily work to team of employees.
- Read manuals and manufacturer instructions to install and troubleshoot devices.
- Organized work to meet demanding production goals.
- Performed complex mechanical alignments and calibration of equipment to quality standards.
- Completed job reports and logs immediately following service calls.
- Conducted tests of components and systems to evaluate performance and identify concerns.
- Implemented, configured and optimized safety standards.
Education
Atterbury Job Corps
Edinburgh, IN02.1995
Skills
- Sailing
- Rock Climbing
- Hiking
- Camping
- Hang Gliding
- Free Diving & Snorkeling
- Archery
- Motorsports
Military Experience
United Stated Navy - March 1995 to April 1998 - Machinist Mate
Illinois Army National Guard - March 2007 to April 2012 - Automated Logistical Specialist(92A)
Timeline
Security Manager
Stereo Night Club
08.2021 - Current
Business Owner & Lead Technician
Gabriel's Garage Door Depot
04.2017 - Current
Sales, Sales Manger, General Manger
City Scooters
03.2012 - 10.2017
Tech, Lead Tech, Technical Operations Manager
Garage Door Group Chicago
01.2010 - 04.2017
Atterbury Job Corps
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