Karlos Munoz-Gonzalez

• Guided planes for all arrivals and departures with strong focus on safety.
• Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
• Cleaned and serviced cabin interiors, plane exteriors and fluids as directed.
• Documented all required information regarding cargo weight and destination.

• Streamlined catering operations by implementing efficient processes for food preparation, service, and cleanup.
• Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
• Elevated client experiences with superior catering services across numerous events.
• Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.

In charge of employee performance and safety in daily tasks such as baggage, customer service, and ACAMS security of AOA under LAWA policies and guidelines. Defuse and attend to customer concerns and complaints. Safety training in GSC